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January 2024 by Dave Deluhery
Christofer Williams came out to meet us as soon as we arrived as we had made an appointment to look at a Kona they had on the lot that was exactly what I was looking for and couldn't find in Michigan as it was a new 2023. We talked about our needs and he arranged the test drive immediately and off we went. We decided to get the Kona and trade in my FWD for this great AWD Kona in exactly the color I wanted. He was polite and very friendly and he worked with his manager to offer us a price I needed on the trade-in and set the price for the Kona. We made the deal and he made sure we ready to close the deal with Ron from Finance. He followed up and made sure we knew the basics on the car so that we could start our journey back to Michigan. We have one follow up item he is working on but I wouldn't hesitate to return to Hyundai of Goshen and work with Chistofer again for another purchase. I am enjoying the car and have thoroughly explored all the features and setup options have it just the way I like it. The AWD has already come in handy during the last snow storm and is sure footed in both "locked" and regular AWD mode. Great car, I'm sure he still has another....
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January 2024 by Steve Chupp
We had an excellent buying experience. Brian was helpful and explained everything in detail. No hidden fees. There were added fees for warranties, etc., but those were clearly explained ahead of time. We strongly recommend Brian and Hyundai of Goshen for your next car.
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January 2024 by Jane Beck
The absolute best customer service rec'd in years! Zach Baldwin kept me updated the entire process of purchasing my new Kona! This dealership is above exceptional. I will be more than happy to refer family and friends to Zach and his pals!Thanks alot guys!
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December 2023 by Lisa Stephens
Chris was a pleasure to work with. He is a true professional. He wasn’t pushy and was very straightforward. We appreciated his honesty. We purchased 2 vehicles from him in the past 3 months. We will be sure to send others to Chris.
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December 2023 by KK Linn
My experience there was great, Chris was an amazing sales person. made process easy and smooth
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November 2023 by Ashley Sajda
Christopher made the whole process easy. We came to an agreement easily, they were not pushy, they were forthcoming with information (which I found refreshing in this industry), it was quite quick compared to other car buying experiences. I would definitely suggest seeing them if you're looking for a new car!!.
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November 2023 by Paula minix
Andrew helped me with savings on my Hyundai app and Emily did too. Best customer service around Goshen which is hard to find anywhere.
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November 2023 by Chris Toth
Pros: Took care of recall items and other warranty issues. No cost.Found serious issue with a tie rod and called me immediately to explain and approve work.Cons: Extra repair work was almost double of what was quoted on phone to approve extra work.
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September 2023 by Darryl Riegsecker
Do not trust them they add fees on. They will rip you off. Make sure you read every line of their figures they hide them. Will never buy a car there. Just went to Gurley Leep to buy out the lease they did not hide any fees and charged what they were suppose to saved 3000.00 dollars
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September 2023 by Darryl R.
This place will rip you off. When buying out your lease tell them to break out their figures. They hide a large 3000.00 dollar fee that is bogus. I will never buy a car from this owner again. DO NOT TRUST THEM.
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August 2023 by Tami Christy
Service Manager Stephen is the best. He is straightforward and kind. I appreciate the quality customer service he always provides, even when they are beyond busy. We are a family of three Hyundai vehicles and we wouldn’t take them anywhere else.
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August 2023 by Charla Blacker-Eggleston
The service department was fabulous! Andrew really seemed to care and treated us very well. I would buy from this dealership based on the service department alone!
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August 2023 by Christopher K.
BEWARE if you're looking to purchase a new Palisade Calligraphy or Limited. They are adding a 7% market adjustment fee for the Calligraphy and 3.5% for the limited. I contacted a Hyundai dealer in SW Michigan and a dealer in Chicago. Both dealers are selling Calligraphies at sticker with no market adjustments, hidden add ons, or a $500 blinking brake light!Shop around, avoid this dealership if you're in the market for a Palisade!!!
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July 2023 by Vixeninavw Xyz
Everyone is always friendly and helpful. Purchased my vehicle Sept 2022, and had oil chg done recently. Couldn't get my appt set online, and they were quick to respond to my inquiry about a Sat appt, and get it set up immediately. They would get 10 stars if I could! :)
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June 2023 by chad laughlin
Service... Scheduled weeks ago my first service appt on the new Palisade. On website Scheduled appt and site asked if loaner needed, Scheduled appt with loaner. Show up, and was told there is no loaners available, it's first come. Drove 40min each way to not get Service completed! I get Service can get booked up, exc exc..but don't offer something if it's not available. Show up at 8am, and get treated rudely! Had we known, would have Scheduled day differently and made proper arrangements! How hard would a simple phone call letting the customer know ? ??When you work 60hrs a week and time is hard to come by....