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August 2024 by Lucas Raysin
Great Service! Nick is on top of making sure customers get taken care of.
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August 2024 by Bob Brown
Hands down the best garage door installers in town are Kevin and Matty at Culp Door in Goshen Indiana. They knocked out the tear out and install in 3 hours! No kidding. Removed the old 2 stall garage door, installed the new and carried away the trash. Seriously perfect in every way. (Culp door was almost $1k cheaper than the 2 other quotes) If anyone asks... Culp door is the best hands down... ask for Ashley and tell her Bob Brown referred ya! You. Are. Welcome.
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April 2024 by Marcos Castillo
I called at 8am requesting help with a broke garage spring. Within 3 hours, the service technician. Doug, was at my house! In addition to the springs, he replaced a broken hinge, a the frayed wires. He also pointed out other issues with the door to keep an eye on! Prompt and thorough service is hard to come by these days and it's much appreciated!
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November 2023 by Tony C
Ive been using ************* for many years both for new door installation and door repair. They have always provided great service with extraordinary quality. That always remove all cartons etc. One would not know they were there.. other than the doors now work well. Highly recommended
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March 2023 by Bruce McDonald
Excellent service! Corrected a small issue. Thank you Brandon
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December 2022 by Dzung Nguyen
We had a service call from Culp Door today and it was a wonderful experience. The technician Nick called before he came. He was courteous and very knowledgeable about his job. He serviced our barn door, made adjustments and added remote opener. In today’s environment, it is nice to see a competent business and get the job done on a timely manner. I highly recommend this business to anyone needing residential or commercial garage doors service.Keep up the good work.
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October 2022 by Christian Wilson
I called them to see if they could come out they said someone would call me. Friday I said I would be available for a call. I missed the call 15 min later someone was at my door. I never agreed to a house call. He came out and put 4 new batteries in the garage door openers because my mother was there she is 78. then said there will be an invoice for $$$160.00. I would stay as far away from this company as possible will never call them will never pay this bill!in response to your response, I have called your number over 40 times you won't respond I will never do business with you ever again if you would like to respond about how you're going to deal with this that would be great my phone number you have and you have not reached out to me I would give you zero stars if I could!
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September 2022 by Christian W.
I called them to see if they could come out they said someone would call me. Friday I said I would be available for a call. I missed the call 15 min later someone was at my door. I never agreed to a house call. He came out and put 4 new batteries in the garage door openers because my mother was there she is 78. then said there will be an invoice for $$$160.00. I would stay as far away from this company as possible will never call them will never pay this bill!in response to your response, I have called your number over 40 times you won't respond I will never do business with you ever again if you would like to respond about how you're going to deal with this that would be great my phone number you have and you have not reached out to me I would give you zero stars if I could! and they wrote this here and never responded to me We would like to apologize for the experience you had Christian Wilson. This is certainly not a usual occurrence. If you'd like to give us another chance we would love to earn back your business. Please give us a call on (574) 534-2570.- Culp Door Sales & Service, Inc.
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September 2022 by Cass Alba
Friendly and helpful service!
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April 2022 by marshell higginbotham
It's good to know great customer service is not dead. My garage door cable broke and the door was stuck opened halfway. I called Culp Door. The lady I spoke to said they were very busy, but she would try to work me in if she could. Within a few hours Doug showed up and completed the repair. He was professional and efficient. THANKS CULP DOOR!!!!!
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February 2022 by O Q
Called them because my door would keep opening when I push the close button. They came and clean it poorly and charged me $60. After they left the garage door kept opening itself
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November 2021 by Susan Spencer
Garage door was hit from the outside pretty hard, we were able to get the door up, but not back down. I called Culp Door and Doug was at our home in Syracuse within an hour! Unfortunately the door is irreparable. Doug had to call reinforcements to help with getting the door down safely. They were able to get the job done within an hour and 1/2. Two days later I have an estimate for our new door one will be ordered soon. When the door is installed, I’m confident we will receive the same quality service as we did two days ago by Culp Door.Thank goodness it was my husband that hit the door and not me. ?
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September 2021 by George Rink
Outstanding service and people, honest and dependable
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June 2021 by Tim C.
I had a slight problem with my overhead garage door, and the technician, Josh, corrected the issue quickly and professionally at a fair price. I would also add he arrived on time. The lady who took my request for service was also very friendly and professional. This was an outstanding experience, and I will definitely be using Culp Door in the future.
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April 2021 by Chaz Martinez
Very fast and reliable service. Fixed a broken spring on our single stall garage door the same day I was able to talk with them. Very fair on work rate pricing. Highly recommend if you're having issues with your garage door!
