-
March 2024 by Laura S
Miss deliveries of mail packages, etc. The mail never arrived. I rescheduled a delivery even though I was home when they "tried" to give it. I have cameras that show no effort was made. I am disappointed that Lakestation is not handling its mail.
-
February 2024 by Kenneka Rodgers
What a joke! They deserve 0 stars!!! Haven't received mail going on 2 weeks! Informed delivery says I should have damn near 30 pieces of mail including important tax information that is not available for me to get online! I am pissed! I've been up there, filed a complaint through the 1800 number and I still don't have mail! I'm convinced y'all burning past mail that you don't want to deliver! Hopefully the burning mail investigation will start soon!
-
February 2024 by LeRona Fields
They are short staffed. If your situation is complicated I don’t advise you go here. Because the line is long they tell you anything to keep the line moving.
-
January 2024 by Paul
Never open on time, don't waste your time. Don't bother if you aren't black either. They will roll their eyes, be unwilling to help, make you wait forever, they steal packages, denigrate you publicly nd are constantly eating. Thanks for the cheetoh crumbs with my change. I hope everyone their gets coronary disease to go along with their diabetes.
-
December 2023 by Jose Martinez
Unprofessional
-
October 2023 by steven H
It's the post office sometimes u get in and out and some time u be in line like dam how many packages the person in front of me got overall good customer service
-
October 2023 by K M
USPS driver on multiple occasions threw packages delivered. One package happened to my dad’s medical pump. Which broke. Nothing seems to be done to the driver
-
July 2023 by Apreal
I arrived at 8a, when they're supposed to open and no one came to the counter to help the customers until almost 8:30. This was the 3rd time in 2 weeks this has happened. The worker is very nice and it's not his fault that they're short staffed. They need to hire people or change their hours rather than make the customers wait.
-
July 2023 by Sherry Johnson
They never open on time ever weather is Monday, Tuesday, Wednesday, Thursday, Friday or Saturday they never ever open on time ever
-
July 2023 by tr1ggerCx
Absolutely terrible. Items will sit for days before moving on. Act like they attempted a delivery and just mark it as business closed when we have people in the front office 24/7
-
June 2023 by tr1gger
Absolutely terrible. Items will sit for days before moving on. Act like they attempted a delivery and just mark it as business closed when we have people in the front office 24/7
-
May 2023 by jeremy joseph
A mail carrier delivered a package and scanned it in at the wrong address. I made a claim, the local post office staff contacted me and advised me that a carrier was going to attempt to locate it. After the package was not found I called the 1800 number and attempted to get help. After 2 weeks of efforts, I was told that because I didn't have insurance that they could not assist me further. I explained that it's the carriers responsibility to deliver to the locations, rather I had insurance or not, it's the post office fault for failed services. They were no help. If I could give them zero stars I would.
-
May 2023 by krystal davis
wow lets the phone ring then picks up and hangs up on me so i keep calling im getting ignored no wonder the reviews are horrible
-
March 2023 by sliderALT
I've always liked the main branch in Gary. For one, it's cool knowing Gary has such a big location still. It seems like, nowadays, Gary is being stripped away of everything.But on my visit, the woman who waited on me was nice. I also overheard two older gentlemen discussing their appreciation for this location too. One said that he visited a different location and that they didn't even sell money orders.It's always good when the community has what they need, especially older ones who have lived long and paid their dues.
-
March 2023 by Eileen Rogers
They need more help! There was line of people yet only one person helping.
