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August 2023 by Collette C
Overall great team at Everwise Credit Union (Gary Branch). Want to celebrate Laura Rice as a knowledgeable, friendly, and excellent leader. She recently helped us with a major financial project. As it was a tad in depth and detailed, Laura guided us the entire way with transparency, kindness, and a prompt response to every question. Laura Rice is the best!
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May 2023 by Deborah Whitehead
I love teachers credit union because I have been trying to decide who to finance with. Every time I call others they told me what I need to do or except. No one asked me what I wanted and what I needed them to do other than Teachers Credit Union. I’m so content and grateful to my representative Laura ,she ask where do I want to go from here and what I wanted my interest to be. I was blown away when Laura came back with a rate which was lower than I ever had. She gave me valuable information on other things I was planning to do and they worked out in my favor. People take time and sit down with her and she will take away all the worries and do all the paperwork. I am a senior and God knows what I was going through and who I needed to talk me threw it without feeling overwhelmed. God will put people in your life for a reason and I know she is one for me and I will share her with all my family, friends and seniors sisters and brothers. Deborah
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April 2023 by Tianna Boeker
I had an issue with my accounts getting compromised on my computer. Cecille has been amazing! She spent hours with me that first day making sure all my accounts got secure. Since then, she has gone above and beyond to keep me updated and help me feel secure. She is my new favorite banker!
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November 2022 by Dee
Laura Rice provided amazing customer service, she answered all of my questions and she was very patient with me. I did not feel rushed, and I did not feel bad for asking a ton of questions.
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August 2021 by Jeff Slaughter
Went to start a savings account got Attitude as soon as I walked in the door now I understand why they get so many bad reviews I don’t think I’ll be putting my money in this bank?
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August 2021 by Goldie
If I could give 0 stars I would. Went here today for the first time and went thru drive thru, once I sent tube to teller, there was a bit of a wait. I kept looking, looking, and finally a lady speaks. I had to go inside because I'm a Navy Federal member. Ok get inside no other customers but me, still trying to figure out why the long wait outside? 2 tellers, one on phone, the other sign up next window, oh yeah 1 security guard on his phone sitting down next to teller, who's on the phone There is no sense of urgency at this establishment. I've never seen customer service representatives this terrible. I felt as if I was infringing on their time. Once I got inside I only interacted with the security guard, and he wasn't to friendly either. Plan on never doing business here again. Debbie downers work here, nothing but gloom and doom.
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August 2021 by Terrell Jones
Terrible wait in driver thru over 10 mins not even greeted.
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May 2021 by Dontell Williams
Always a delay
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May 2021 by Ashley Endris
I am not happy with the customer service from your teller Ernestine. She is very rude. I walked out of the bank because of how she treated me. I am ready to close my account. I do not understand how you can run a business with employees like this.
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February 2021 by Esther Villalobos
Love the staff here. Very friendly. However they need a drive up atm at this location.
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June 2020 by Geraldine Dix
Always very helpful
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August 2019 by Theresa Moyo
Had a bad experience with the lazy teller Monica. She really was not interested in helping and I felt like a two year d she kept saying go back full here ! Go back and fill here ! Too cute to save the public !
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February 2019 by charlotte anderson
Service employees are very nice.
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November 2018 by Kelly Dooley
Able to walk in and get money out. Downside...they dont have rolls of quarters and ATM is inside the build so not accessible after hours.
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December 2017 by me too
The drive thru takes too long.