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“We were happy with our purchase. The service we received was helpful and genuine. No pushy sales tactics but did show us what was available. I would recommend this Metro location.”
“I had a very great experience purchasing a new phone today with the associate's assistant! He was able answer all of our questions and was thoroughly helpful with all areas of inquiries.”
“Wonderful shop. Very friendly shopping experience with some good friendly banter. Listens to his customers and has evolved with the market. Highly ☁️ recommend.”
“Everyone was very helpful. Ricky fixed my issue quickly. Him and Juan were very friendly. I wish they were there when I came in the first time with the same issues! Would definitely recommend this location.”
“Andrew was very helpful in helping me pick a new iPhone on a great promotion. He also made sure he helped me transfer all my info from the old phone. Excellent customer service”
“Although they weren't able to help me get my unit up and running due to the tests that the manufacturer required to be run, they helped me complete my warranty through the manufacturer, which was no fault of theirs. Great team, wonderful experience, will be coming back for other repairs.”
“Okay so my preference is boost Mobile I like the store and it's not expensive they're plenty of choices and the phone's not all of them are we have a good plan Wi-Fi phones are what you're looking for go have a look!”
“Eddie, the sales associate at this location, was extremely helpful and went well above and beyond what any other sales person might do. When it appeared that I might not qualify for the service I wanted Eddie made it happen. Verizon, ATT, and Tmobile should be ashamed. The service and respect I received from this location far exceeded any other experience I had from those three other competitors. If you are in the market for a cheaper alternative and yet still desire the best in customer care, Go see Eddie. He will get you taken care of.”
“We came to the store to have our new phones activated. Nick helped us, he was great and very patient, we were there for 2 hrs. However, the girl who was also there. I think her name was Amber and the person in charge. She was not 1 bit friendly terrible customer skills. We are glad we had Nick to help us
Great job!!”
“Did a switch from Straight Talk wireless to Cricket and WOW Meghan the associate at this location did a phenomenal job working through the challenges of getting my switched over. Her staff was also very involved and complimented me for the wait time. This is the best experience at a phone store or with a company I have ever had! Thanks Meghan.By the Way....Are you tired of your job and looking to work from home. Click here > https://flexwork.now.site/home”
“Merrillville store has great service, Manger Ernest is good leader. Mike is excellent employee:, knows his job, all. rest of employees provide excellent service to”
“The store reps were professional, courteous, and knowledgeable. They gave my military son the information he needed before he ships out to transition to the First Net plan. A+++ service”
“The reason I gave this location 5⭐ is because I went with my dad and stepmom and Joshua was very patient and calm with them, as they're older. He printed out different options for them so they can see for themselves, and choose their plan. His demeanor and customer service made we want to contemplate switching over, which I would like to do as soon as I can. I definitely recommend this location.”
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“If you need help upgrading your plan or getting a new phone, go to this location. Everyone we worked with so far has been patient and helpful. It's a big location too, so you won't feel cramped while getting your business taken care of. I believe the last gal who helped us was named Erica, and she was great.”