Gerber Collision & Glass in Gary offers quality collision auto body repair services with a National Lifetime Guarantee. The shop is known for its clean environment and professional staff, including Migdalia, Koen, Fred, and Ken, who provide friendly and attentive service. Customers appreciate the free written repair estimates and the thorough communication throughout the repair process. Many reviews highlight the exceptional care given to vehicles, with one customer noting that their Mazda looked brand new after repairs. However, there have been some concerns regarding delays and oversight in repairs, with one customer expressing dissatisfaction over multiple returns for overlooked issues. Despite these concerns, the overall sentiment leans positive, with many recommending Gerber Collision for its dedication to customer satisfaction and quality workmanship. Customers have praised the staff for being problem solvers and ensuring a smooth experience. While some have experienced longer-than-expected repair times, the quality of work has left many feeling pleased with the results. Gerber Collision & Glass is noted as a trusted option for collision repair needs.
Took my car in because my mother did some damage to it. They were very nice and kept in better communication with me than my insurance company did. There was a discrepancy that was addressed by them to my insurance and everything on my car got fixed. Very nice people, went above and beyond. Especially Coen.
July 2024
I can't give a great rating until I get my car back
June 2024
Came here to pick up a friends car. Staff is professional and organized. Would recommend this place.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
