-
February 2024 by LaTasha H.
I went in the Family Dollar/Dollar General across from the old Edison School. I usually only come here for emergencies. This particular day, there was a young lady at the register, and she was so nice and customer friendly. I watched her with the customers. She was the same with everyone. It was the type of energy that spreads. Her vibe was happy!! When I got to the register, I told her not to change her energy, because it's rare you find happy people these days, especially in customer service. Normally when you go in the store, there is so much unprofessionalism. Boxes all in the aisles. No one says that you cannot have fun at work, but it is a business. Just be aware of your surroundings regarding your customers. We all know it is "the hood" store, but sadly that's an excuse. We want stores that we feel comfortable and proud to shop in without having to drive a country mile to get that. Corporate also needs to fix their stocking issue, because it's clearly an issue at all of their stores. Go ahead and spend the money and hire a midnight crew for stocking so your customers don't have to maneuver around boxes in the day time, which is a safety issue and trip hazard. You should also hire a crew to unload the trucks on delivery day. The day the truck comes doesn't change. This will help to change the cleanliness of the store during the day and require less re-stocking so your employees can be available to your customers improving customer service. Just an opinion.
-
December 2022 by Melvin Craig
Great young man he just started working there and he has great customer service skills and I love the fact he helped me find everything I needed his name is Antonio
-
November 2022 by RLJSR
Very helpful cashier too the time to help me learn how to use the digital coupon from the Family Dollar app.
-
November 2022 by Skittles Whitman
It's never open and always closes earlier then hrs listed
-
October 2022 by Darryl K Wiggins
Love the prices and they never not have what you need
-
July 2022 by Mackenzie Roop
I got alot of stuff
-
May 2022 by Shanice Alston
They supposed to close at 8pm they closed at 7pm because they wanted to leave early for the holiday when they sign clearly says 8pm. So I wasn’t able to get diapers for a baby because the employees rather leave early to party rather than doing the job they are PAID TO DO UNTIL CLOSING! Then the store is a mess. employees walk around like they don’t want to be there
-
May 2022 by Gabriel Dominguez
Customer service was amazing people were really nice to me just generally I don't get that every day so it was nice plus they help me find what I needed to find even though they were stalking and like I said I don't get that at Walmart or anywhere else so it's nice
-
April 2022 by Michael Gray
Didn't visit family dollar lately
-
March 2022 by dabrattshawna_.
they act like they can’t answer the phone??????
-
March 2022 by Kenya “Juicy”
This family Dollar is never fully stocked there's always something that they don't have
-
October 2021 by R Webster
While visiting in gary indiana stopped here for a few items
-
September 2021 by Bigdipper
2long of wait line wasn't that long cl erk a little too slow
-
September 2021 by Leonard Montgomery
Great customer service
-
August 2021 by Carlos Hampton
Too much gossiping not enough attention paid to consumer
