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“I was looking for a certain item it was there but the cashier said the price was higher than the price on display she called the manager and he corrected it thanks family dollar keep up the good work ??”
“Usually, I am super irritated when going to a Gary, IN Family Dollar. The stores usually have boxes everywhere in the aisles, so you can’t shop how you want.? But I went in to grab a few things. You just never know what type of service you’re going to get. So I got to the register, and the young man was incredibly nice. He asked how my evening or afternoon was going. I had a rough week, so when he said it, I didn’t hear him. Focus was off, so I asked him to repeat it. I responded, and he said, well you still have the rest of the day. I had purchased an Apple Card for my Mom, because she loves to play games online. So I asked him did I need to have the receipt to activate it. He said no, it’s done. I said well thank you! I asked him his name. He said Darius. I said Darius thank you for your customer service! This was a Gary store, and I’ve seen a lot of rudeness, but he actually changed my perception a little about my city. So if you’re looking for a Family Dollar to shop at, go check out Darius. He has A1 customer service!!”
“This store deserves some recognition. Every other dollar store I go to the store is always filthy and disorganized. I come to this location all the time and they always have everything clean and stocked well and every single employee here is friendly, which also you don’t see at many dollar stores. Whatever management is doing at this location they are doing it right, keep up the awesome work.”
“I went in the Family Dollar/Dollar General across from the old Edison School. I usually only come here for emergencies. This particular day, there was a young lady at the register, and she was so nice and customer friendly. I watched her with the customers. She was the same with everyone. It was the type of energy that spreads. Her vibe was happy!! When I got to the register, I told her not to change her energy, because it's rare you find happy people these days, especially in customer service. Normally when you go in the store, there is so much unprofessionalism. Boxes all in the aisles. No one says that you cannot have fun at work, but it is a business. Just be aware of your surroundings regarding your customers. We all know it is "the hood" store, but sadly that's an excuse. We want stores that we feel comfortable and proud to shop in without having to drive a country mile to get that. Corporate also needs to fix their stocking issue, because it's clearly an issue at all of their stores. Go ahead and spend the money and hire a midnight crew for stocking so your customers don't have to maneuver around boxes in the day time, which is a safety issue and trip hazard. You should also hire a crew to unload the trucks on delivery day. The day the truck comes doesn't change. This will help to change the cleanliness of the store during the day and require less re-stocking so your employees can be available to your customers improving customer service. Just an opinion.”
“The Workers Are Nice but I Guess Short On Help and the Place Always Looks Filthy. Owner Should Hire a Couple More People For Help. Store Needs a Good Cleaning!!?”
“This is the cleanest family dollar even before they updated it. A good manager goes a long way. The manager keeps this store clutter free and the shelves stay stocked. She's always in the store making sure it looks good!!”
“I really like Dollar Tree, but they don't have enough shopping carts for the customers. They expect customers to hold everything in their hands and shop. The carts they do have are broken. Just because the store is in a poor part of the city doesn't mean you treat customers any way ?.”
“I shop here often and it's a decent neighborhood store. Family Dollar is my mini Walmart. Good friendly customer service, usually stocked, but prices keep changing and are a bit high on some items. But you can often get what you need from there.The male employee working today made sure I didn't miss out on the $5 digital coupon on top of the $3 I already saved. He helped make this a great Family Dollar experience.”
8AM - 10PM
4733 Melton Rd, Gary
Dollar Stores
“Friendly staff, and most products are on the shelf. Some shelves are disorganized, but they do a high volume of business, especially for the amount of staff that is on duty. 5 stars to the employees.”
“Dollar General 801 Lake Street, Gary (Miller) IndianaI visited the store on my way to work this morning and the nice guy manager had a pleasant positive friendly attitude. He was kind nice and helpful. It was a nice shopping experience. God Bless him. He had excellent customer service. Thank you.”
“Very nice staff but also very different from when the first opened staff could be alit never then they are but I do understand how working at dollar general can be.”
“I went to this location recently and the quality customer service was outstanding! From the manager to the cashiers, everyone was kind, friendly and helpful. This was the best shopping experience of any dollar general stores I've gone to. Everything was in stock and I even discovered new fun products to buy. Two thumbs up!”
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“Love the customer service love the environment respect for the employees employees respect the customers you know how black people tho so customer and employee might get a little shaky but all in all ten thumbs up”