-
October 2023 by StrongMoney Redd
I dropped my car off to them on 9/16/2023. I was informed that I would need a new engine. So, I left my vehicle there until I figured out my options with the insurance. Spoke to Hyundai and set an inspection for 9/27/2023 @ 2pm to figure out if they were going to replace the engine since it was within my warranty. On 9/27 at 8:17am I called a guy at the shop who seem to always be the only one answering by the name of Drew. When I spoke with Drew I informed him that I would be there in a few hours to pick the car up and take it to the Hyundai dealership. Drew responded okay I’ll be there by 9am. I then asked him about a storage fee, he stated $75 cash. So I got in a Lyft around 10:15am, made it to the shop, walked in the door, spoke to drew paid him the $75 then asked is it (my car) in the back? Drew said yes. So, I proceeded to walk to the back and lo and behold my damn car is not there. I walk back inside and tell him it’s not there. Didn’t really look surprised, but he did ask two other employees who stated they haven’t seen the car. I asked for my $75 back since they allowed the vehicle to be stolen and he said “if I could I would” so now I have no car and they didn’t mention anything about filing a claim for the vehicle. All he said was “I’m sorry man, it was just here last night”… highly recommend if u have a nice car or a car that is most wanted do not go here! They don’t have any sympathy. They didn’t even try to file a claim or anything. How do u let a whole car get stolen from your shop that has cameras?! IF I COULD RATE 0 STARS I WOULD!
-
December 2022 by Chantel Mbachu
Warning! Don't go here unless you bring a tape recorder to record them and you go stay and watch and make sure they actually do the work. You got to be one of their buddies to get good work. And they will always take care of them first, no matter how long you been waiting. Oh my so much to say, smhServices: General repairs & maintenance
-
November 2022 by Bill White
Tried to over charge ,,, don't go nowhere near this place.con artistService: General repairs & maintenance
-
October 2022 by Peculiar B
I don’t do reviews but after poor service for months with place I must warn others. This is not the place for auto body work. RUN! You’ll have to stay on them like you’re the mechanic when you’re not. Will half do everything if don’t you say anything. You will need a new battery after dealing with place because they always leave your car lights on. Communication is poor, and they will lie about parts & timing. If you are use to professionals please stay far away. It was a learning experience.Services: Auto body & trim repair
-
September 2022 by Gary Indiana
Drew Shop Is Terrible! I Do Not Recommend! They Will Waste Days And Not Fix Your Car
-
July 2022 by Mary Harmon
I took my car up there couple months ago I got a diagnosis done on it before he started waiting til after he was done "fixing" the problem he said there more that need to be done now my car is barely running. Paying more then 500 dollars to have it no move at all. Rip offServices: Auto brake repair
-
May 2022 by Michael Hinton
Popular business i know the owner named Dru he and his crew does great work i highly recommend
-
January 2022 by lonnie knight
Always a positive experience when visiting The Auto Surgeon Drew and crew are good people
-
September 2021 by Christin Enyeart
I took my truck in this morning to get a ujoint inspection and repai. Dude named Drew told me that it would be an hour before he could get to my truck...this was at 9:30 am I've tried calling 5 times with no response..so I walked 20 blocks back to the shop for him to tell me oh I couldn't get to it today..I really believe it was because I was the white guy in the hood cuz right when I was leaving he pulled a van that just pulled up at 4:30 in to the shop...this was the biggest waste of time and it cost me close to 200 dollars in workthat I missed all because this dude couldn't make a courtesy call to say hey I can't get to your truck today!!Services: Transmission
-
July 2021 by Asia Forrest
Horrible!! Don’t take ur car, he overcharge & is super sloooowww!!!
-
July 2021 by Joel Cross
Tell lie went fix your car.
-
June 2021 by Destiny Thomas
Literally the worst car repair place I’ve ever been too! Took my car in for a transmission replacement which in itself is a large job. They told me it would cost $2000 and take 2 weeks. I paid them in advance. Every week they tell me to give them another week. They’ve had my car for over a month! Today they told me to give them another week. If you have a choice please don’t take your car here.
-
June 2021 by Kierra Herron
Was told multiple things would be fixed on my jeep...but that was not the case..was told everyday to give them till the next day my truck would be finished&&that was not the case. Auto surgeons Had my truck for over a week and still didnt fix all the problems but told me I have to give them $500 or I couldn't get my keys. I still have burnt up wires under my hood that havent been replaced..I would not recommend very unprofessional and they never communicate with you.Service: Electrical
-
June 2021 by Joseph Poe
Owner overcharged for services that were not executed
-
April 2021 by Deontate Hill
Great work and a quick turn around
