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November 2023 by Tanner Manning
I work with a bunch of guys from my church who volunteer and help with small repairs.I have been to this ace several times, and I'd rather drive to New Mexico than spend my own money with these awful soulless staff.They are just rude. I mean, very rude. Unhelpful and act like every time some ask for help is an inconvenience.We all volunteer and spend our own cash on these projects, so giving my money to lazy staff like this hurts.Again, it's not the first time seeing these horrible people purposely being rude. They were talking about an elderly lady. I just watched Mortified.Please drive to another hardware store. Please ?
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October 2023 by J H
I had the most bad experience today at Ace Hardware. I went in to get Windows cut?And I was told that I needed measurements. Which maybe true but at the same time I am disable. I couldn't get to a measurement tape . So by that, Been said, I took the windows 2 Ace Hardware to get cut and put in. Perhaps and I was told that . I need to measurements to the windows that I had in hand so I told the employee that I don't have a measuringtape. And he looked at me and told me that's not his fault. Which I didn't understand it was a black guy with a attitude so i walk away from him and laft and had to drive 25 miles to go get my windows repaired. I also got called names by the employee that was outside of Ace Hardware. When I mearly asked him a question. They need to practice better customer service. Because right now it's sucks severely.
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September 2023 by Dana Washington
The staff at this location are helpful & friendly...perfect place for do-it-yourselfers!!!
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September 2023 by James Carr
Employees were helpful. Products easy to find.
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August 2023 by Dave “SUPREME” H
My opinion is this, if you’re local and need salt to throw on your driveway, it’s close. If you need a water hose or some of those solar rechargeable batteries, it’s close. It’s perhaps the ONLY place in Gary you can get hard to find household needs without having to drive 20 mins or more outside the city to get. It’s one of the better run businesses the city has and people need to be thankful it’s even there. Support local businesses
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August 2023 by Linda G
The older black guy really helped in my search for vacuum filters. He showed me the Ace Hardware item number. Made my search much easier. He was great.
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August 2023 by Jessica Erickson
Always overpriced. Staff always touchy about helping. Have what you need. 10.50 for four keys cut, 8$ for fly catcher.
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July 2023 by Franklin Morris
Grate people clean store helpful
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June 2023 by Gregory Johnson Sr.
Ace has things,that Menards don't have.
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June 2023 by Janine Bray
The clerks and the customers were friendly and helpful. I found what I needed right away. There was plenty of merchandise in stock.
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May 2023 by Charles Guider
Yes the environment is nice and the cashier's are friendly
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April 2023 by genious00
Knowledgeable in and out ever time .minimal waiting in line also. Good service.. Great place for your quick needs instead of going way out to menards etc.
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April 2023 by Loreal Blackwell
I go there for everything I need from my house. I got my mailbox from there, Caulk, tile sealant and wires for my new thermostat.
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March 2023 by Michelle Mendez
Went for the convenience, and staffing was so helpful that I got what I needed quickly.
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January 2023 by Fuck “Mit” O'Hara
It's in a bad area, the store itself and being chained up is enough to let you know to get in and out fast. This was the only place I could find a chain I'd been searching for, I should have bought every one they had but I grabbed 1, paid and got out fast.
