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November 2023 by Matthew Cesaretti
They went above and beyond the other day, and actually stayed 15 minutes after they closed because we made our trip there to get a couple parts. Thank you for taking time out of your night to help us out.
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June 2023 by Levi Holdcroft
Just bought our first new RV from Barton's. The whole experience was great!
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December 2022 by Austin Budreau
Only option I would consider when buying and servicing an RV or camper. Dave and his team make everyone feel like family!
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December 2022 by Marti Hershberger
I would not buy or get another trailer serviced through them at all. We have had nothing but problems with our 2020 Keystone RV that we bought through them. With in the first year we had to get the Air condition unit replaced & the dining room table replaced & the water pump did not work. We just took it in the end of October because the furnace was not working. Thinking the furnace was still under warranty because the trailer is just over 2 years old only to find when we are there picking the trailer up this past Saturday that the warranty ran out on the furnace in March of this year. They did not bother to call & tell us this or that we would have a bill when we came to pick up trailer. Very poor customer service. The guy was rude. This is the worst experience I have had with a trailer in my over 30 Years of owning a trailer. I would not even give it a star but won't let me post with out one.
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December 2022 by nickolas schultz
Bought our first 'nice' camper at Barton Lake RV. After searching, using a 70 mile radius filter, Barton Lake had the best deal for what we wanted ( which was surprising considering we live so close). Who would think the best deal is just a couple miles away. Steve was exceptional at whT he does, making us feel comfortable and not pressuring us. We ended up with a great deal and felt 100% confident in our decision. Later on down the road we had an issue with the satellite, Barton Lake gave us a brand new windgaurd with no charge...we did not have any warranty on the 3 year old RV however Barton Lake went above and beyond.Barton Lake even took the time to explain what they did to remedy the issue as well as an 1 hour run down on how everything worksThank you to the entire Barton Lake team!!From: Nick, Nancy, Leone and little Morgan
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December 2022 by Dan Nawrocki
Had an a/c issue while at JellystonePark next to Barton lake RV. Went to see if I can get it looked at. They sent some one out asap and John the service guy checked and double checked… explained what the deal was in english.. no issue reported but just an explanation to how to better use the a/c . Johns down to earth personality and knowledge made the whole experience stress free… Thanks again Barton Lake RV!
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December 2022 by Ron Pagitt
While traveling in Florida this winter we had a couple small maintenance issues with our 5th wheel that we purchased from Bsrton RV last year. Called and talked to Dan in the service department. Dan took time to listen to our problem and gave us some great advice on how to make repairs. Thanks Dan for the advice and a great customer service attitude.
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December 2022 by Joe Smith
Kyle is a great salesman and very knowledgeable. Will definitely come back again. We love our new camper thanks.
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December 2021 by Walter Grace
I came here a couple of times to take a look at things for my RV while camping next door. My jacks were broken and my awning light was on the blink, literally. Not only did they not have the awning light, they were going to charge me $521 for a pair of RV jacks. I ordered a pair for about $60 for the same ones on Amazon and got the awning lights at Menards for about $15. Products were a bit sparse and service was definitely lackluster.
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December 2021 by Linda BOOK
The female staff member was very rude. My husband went in there looking for a portable black water tank and she told him not to "waste her time" when he asked for a price on the only one they have in stock.
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December 2021 by Isaac Gonzalez
My wife and I used their RV Rental Service to stay next door at Yogi Bear's Jellystone Campground with three adult kids and 3 young grandkids over the July 4 weekend. They provided a current model year 28 foot bunkhouse travel trailer whose design was perfectly suited for our needs. It was set up and connected when we arrived. Unfortunately, the bathroom had an internal plumbing defect that made the room unpleasant to occupy. They made every attempt to correct the problem, coming out at least three times in efforts to mitigate the issue, but the repair required could not be performed in the field.. They had no available replacement unit and instead provided us a generous adjustment to our rental fee to offset the inconvenience. Problems will occur, even with brand new equipment, but how they are addressed it makes all the difference. Barton Lake RV could not have been more responsive or engaged regarding addressing the issue. We will definitely use them again the next time we are in the area.
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December 2021 by Brandon Kordic
I spent my very first night in a RV at Yogi Bear park which is luckily right next to Barton Lake RV. I forgot or didn't think to bring probably 10 things. Scott helped me and was very nice and patient the whole time with all my rookie questions. Definitely saved me.
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December 2021 by Savannah Mercurio
TERRIBLE EXPERINCE! DO NOT RECOMMEND. We were staying at a camp ground close by and were having trouble with our camper after explaining the problems the associate told us he was sure it was this specific part. We purchased the part and had in installed, only for it to go bad the very next time we went to use the camper. I called and the manager expressed to me that they DO NOT WARRANTY ANY ELECTRICAL PRODUCTS... so if you buy it and it doesn't work its YOURS. This specific product was over $340 from Barton Lake RV, we found the identical product on amazon for $160. This place takes full advantage of people who are camping nearby when they are in a desperate situation ( diving hours from home and being remote and unfamiliar of the area). When I expressed my concern about the lack of ethics and told them I would letting others know my experience he said I was threatening him?.... Beware! I would consider just about any other option than to purchase from them.
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June 2021 by Joe T.
I'm staying next door and needed a part for my motorhome. They had the part on the shelf I needed and the price was very fair. Thanks for coming to the rescue!
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December 2020 by Charles Redwine
Great service and attention to details. Quality team, glad we found our camper there. Though it was used we received a complete orientation and felt ready to drive off. Highly recommend.
