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April 2024 by Brittni Hansen
This is now called Extra Space but you can find it Googling Storage express. They have been patient with me, as long as you communicate. The main issue is the prices continually go up the longer you have the storage. I had to downsize to be able to afford it. Other than that they’ve been great to me!
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March 2024 by Kieran Tansy
Very simple and quick, right on the website. Already had a lock in the unit and I started filling it the same day.
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February 2024 by Shari Wilson
Unit was sturdy and dry. There were no security issues. The price more than doubled over 6 years, so I needed to move my belongings.
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January 2024 by Mike M.
Well, the service is super quick and easy to handle—clean and nice location. The price is some kind of high for the size. Everything else is good.
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January 2024 by Coleman Tennyson
Nice and clean
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December 2023 by Brandi Smith
Well we rented a 10×10 thinking it would be like the old ones alot bigger than this one seemed to be my niece had one of the old 10x10s i swear it was bigger but we ended up not taking that one we ended up with the 10x15 which the first we paid for was only going to cost us $69mth which we had already paid plus admin. Fee of $29 plus ins.$11 total=$109 to rent the 10x10 but we call and they tell us the 10x15 will be $114mth thats $55mth more for 5ft with that being said we ended up paying $164 to get this shed they ended up tacing on a $10fee for changing our size of sheds we never put anything in the 10x10 it cost us $65 today extra to get 5ft really wth.....
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November 2023 by Brooke Henckel
So far everyone has been super nice and helpful! The units also come with padlocks so that was a useful feature!
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November 2023 by Tonya Thompson-Howard
I have been more than happy with Storage Express in Franklin. My unit was clean and spacious. The entry system was easy to use and facility was secure. Highly recommend them and will use them again if I need another storage unit.
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July 2023 by Ez Frankie
He was very helpful, and it was easy and fast to rent.
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June 2023 by steven waltz
My friend set a box out of her car and forgot it they charged her $75 to pick up a box thats ridiculous I would never rent here
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October 2022 by Larry Marshall
Very nice and friendly staff. Good security and a peace of mind knowing my belongings are safe and sound A+ ??✌?
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September 2022 by MandyP
I rented a 5×5 climate controlled unit that was not big enough to put a chair in and temp was no where near consistent. I left thermometer in unit it fluctuated up and down a lot. However it was easy to rent in a chat the guy was very helpful and got what I asked for. The lady who I spoke with to cancel was also very helpful and completed my info quickly. Overall good service and convenient locations. I have a 10×10 unit and very happy with the services I get.
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September 2022 by Bryan Wright
Good clean and appears to be secure facility.
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March 2022 by Amanda DW
I rented a 5×5 climate controlled unit that was not big enough to put a chair in and temp was no where near consistent. I left thermometer in unit it fluctuated up and down a lot. However it was easy to rent in a chat the guy was very helpful and got what I asked for. The lady who I spoke with to cancel was also very helpful and completed my info quickly. Overall good service and convenient locations. I have a 10×10 unit and very happy with the services I get.
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February 2022 by madelynia
I have rented out one of the largest units for my car & now I just have a small 5x10 to help hold some stuff while I organize my house. Both times the units have been clean. They leave a new lock inside the unit for immediate use & the locks are very sturdy. Anytime I call customer service they are prompt to answer and to assist me with keypad issues or any other problems I may encounter with success. They are very organized with their record keeping and can look up past payments, past calls, ect to help answer any questions with ease. The property is well maintained and well secured. I have no worries leaving my stuff stored with Storage Express. I know it’s well protected. 5 stars to this company for being there for people and being great at what they do. Thank you!!
