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November 2023 by Hannah “blondebomb”
Absolutely amazing group of people. Every single person working came together to help me with my flat tire. I will forever recommend anyone to go to RNR. Perfect service
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November 2023 by Tina Freeman
I am very disappointed. My husband and I bought tires from RNR a few years ago and I was constantly having trouble with air pressure. Then just a couple of days ago we brought it back because we kept losing air in one of the tires. We get a call that it was finished and that there was a screw in it, but they patched it and that we were good to go, with no charge. The next morning I went to go to work and had another flat tire! We had to air it up multiple times in a 3hr period that was beyond ridiculous. We had to by 2 new tires from someplace else because I wouldn't buy tires from this company ever again. I don't think they even did anything with my tire and that was why they didn't charge us! I would give them negative stars if I could!
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November 2023 by Iris M Adams
This tire company was highly recommended to me by my daughter and son-in-law. I was approved to make payments on brand new tires for my car. I signed a contract and I have been making doble payments so I can pay them off quicker. As happy as I am with the service, I'm not happy with the lack of communication from Management. I have asked for my total balance the last three times I made a payment. I even asked for my balance when I had my tires rotated the first time and I was told the same thing.That I would get a text with the information I have requested and nothing happens. I sure got a text once when I forgot to call with my payment even though I am paid way ahead.
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October 2023 by Devin McClarnon
Awesome service! All I needed was a tire patch, and they worked me in immediately. The staff was courteous, respectful, and extremely knowledgeable. I'll definitely be back and strongly recommend you give them your business!
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October 2023 by Missy
The guys at RNR were completely amazing!! I needed a patch on my tire, I left my truck and went to pick it up thinking I would have to wait and I got there and not only was it done, completely fixed, but no charge! Definitely recommend, great service, great guys! 100%!!
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October 2023 by Jill Davis
These guys are great!! Came in with a low tire a day before a road trip. Not only did they get me in quickly, they were friendly, knowledgeable, and respectful. I won’t be going anywhere else with my tires. THANK YOU RNR!!!
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September 2023 by Kayou Li
I visited RNR Tire Express Franklin today because of my coworker’s recommendation. The overall experience was great. The staff, Scott was friendly and helpful. The tire repair was done quickly. I liked the chairs in the waiting area, very comfortable.
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September 2023 by Stephanie Boen
I took my car in for an alignment and these guys were so nice! They did my alignment and when I went to pay they didn’t charge me. Manger stated “it didn’t need much of alignment it was just off a little bit the steering wheel is now straight!” Thank you! They aren’t cheap and I didn’t really have the money but it needed to be done! I will use them for all my tire and alignment needs from here on out!
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September 2023 by Braidon Swim-Simmons
Zerek and Jeremy are amazing! I have been helped by Zerek at the Columbus store and he is extremely helpful. They helped me and made this such a smooth process. RNR will always be my choice for new tires!
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September 2023 by Alexis Simmons
Service was amazing! Jeremy and Zerek were very kind and ready to answer any questions I had. Everyone worked very efficiently and I was in and out very quickly. Would definitely recommend their services to everyone.
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September 2023 by Stephanie B.
I took my car in for an alignment and these guys were so nice! They did my alignment and when I went to pay they didn't charge me. Manger stated "it didn't need much of alignment it was just off a little bit the steering wheel is now straight!" Thank you! They aren't cheap and I didn't really have the money but it needed to be done! I will use them for all my tire and alignment needs from hear on out!
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August 2023 by Brian Swisher
Jackson and the guys at RNR Tire Express were top notch. Excellent customer service and very quick to get my job done. I brought in a set of wheels and tires for mounting/balancing. I had concerns about the face of the wheel being scratched during the balancing process. They evaluated the wheel and determined they could do it without any issues. Wheels and tires came out great. I appreciate the immediate service and quality work. Based on my experience, I would highly recommend RNR and wouldn't hesitate choosing them for my next project.
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August 2023 by Paula Walker
I recently had a flat tire near the RNR shop. I walked into the shop and was immediately welcomed by an energetic, friendly young man. I explained my situation and he offered an appointment but said it might be awhile because they were double booked. I was given an appointment within the half hour and the tire was repaired quickly. I will definitely recommend this shop to friends and will return if there are further tire needs. Thank you.
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August 2023 by Mary Drummond
Awesome service. Spoke via text message about choices etc, ordered tires the same day, and they arrived the next day. Also moved my appointment sooner making me to work on time as opposed to being late again (tire blew) had my tires switched and on in little over an hour. Most convenient I’ve ever seen to be honest. Thank you!
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July 2023 by IndyMom
Excellent experience! My tire was going flat from a screw that got into it. I took it here based on recommendations and good reviews and I am adding my excellent review, they fixed my tire and provided excellent and friendly service, love this place! Highly recommend!
