The O'Reilly Auto Parts store in Franklin, Indiana is noted for its excellent service and competent employees. The staff is friendly, knowledgeable, and helpful, focusing on customer needs without selling unnecessary items. Customers report receiving excellent assistance, including help with small repairs and on-the-spot battery installation. The management screens employees well, which makes a positive difference. The store is accommodating in locating parts, often having them in stock or working to get them. This reliable service and professional care make it a highly recommended auto parts store for many.
O'Reilly for the save again, they had the part in stock for my 88 F-150 where the other part store didn't have it
November 2023
Polite and professional. Got what I needed and was assisted in the installation of the replacement.
May 2023
They want to help and won't sell you some junk that you don't need just to get you out of the store. I will only go to o Reilly due to the management tends to screen the employees a little better than the competition. Makes a difference. Competent employees here. I was happy with their assistance.
