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November 2023 by Jacob Fordonski
My experience at Hubler Ford was exponential!! I was treated well and fairly!! First time car buying was a successful and was simple!! Bill Webb was an absolute great guy to work with!! Really made the buying experience much easier!! Thank you Hubler Ford for a great first time car buying experience!
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November 2023 by Betty Weldy
I had a fabulous experience purchasing my new Mercedes. Blake did everything to find the perfect vehicle for my family. I would highly recommend them for your next vehicle purchase.
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November 2023 by Brian Cecil
Found our dream car at Hubler Ford, would like to thank Wayne, Virgil, and Troy for their help. As my wife said...Best car buying experience she had ever had. Class act and fair deal, can't ask for more than that!! Thank youto Wayne and his team!!! Brian and Heather Cecil ♥️
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November 2023 by james gann
Blake was very professional and kind didn't pressure us. The whole staff at Hubler Ford Franklin was amazing and fun. We knew what we wanted came 115 miles away and got it. I would definitely recommend this dealership to anyone. Thank y'all very much. We love our truck.
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November 2023 by Kurt Schwant
I would have given 5 stars but the vehicle I bought had no coolant in it when I drove off the lot. I got a great deal and the guys were great but the vehicle started overheating 10 minutes down the road. I added coolant and the vehicle is fine. No leaks or anything wrong. I trust Hubler. That's why I didn't do my due diligence on inspection. Moral to the story is...let a vehicle run for 25 minutes before you buy it and that goes for anybody. I dumbly assumed Hubler serviced the vehicle. I'd still go back and buy from them but they made me panic a bit so they get 3 stars.
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November 2023 by Kim Metz
Honest and great people to work with. They helped me make a dream come true for my sister. Troy, the salesman, even helped me out when he was on vacation when most people wouldn't have answered a text. Thank you Hubler Ford for helping me take care of my family.
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October 2023 by Samuel Crenshaw
They were very friendly, answered all my questions and completed the work on my F250 in a professional manner. Also, they got me in and out of the shop much faster than I expected. Even the manager kept checking on me and introducing me to all involved.I found out that they offer a service that will pickup and return your vehicle without you having to leave home.It was a wonderful experience!
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October 2023 by Casandra Fleener
I took my car in after the check engine light had come on. Within minutes they came back and gave me the news. I needed a new motor. Thank goodness for Ford’s Extended Warranty, it was completely covered. They were transparent and kept a clear line of communication throughout the process. I really appreciate the lengths they went through to make sure I got back into my vehicle as quickly as possible. Shoutout to Tony for taking such excellent care of us, and Matt for making sure my car was shiny and new when it was ready for pick up. I highly recommend this location for their customer service alone. Thank you, Hubler Ford Franklin!
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October 2023 by Nicole Vaught (ArtsyAce)
The overall service and work was good. Of course price was high because it's a dealership. But it was disappointing to have to schedule an appointment months in advance only to have them keep our truck for a week without working on it. I guess the mechanic was sick, but there should be more than one. Or we should have been told to pick our truck up sooner or given a loaner. I was without a vehicle because my husband's truck was just setting in the shop. Poor customer service
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September 2023 by Robert Couch
I went in with zero expectations and walked out amazed and keys in hand. They worked with me on everything and made sure I was comfortable and understood what was going on. Mark was a great salesman and a better help; he really let me make the final says and didn't pressure me into a sale or anything. I was absolutely blown away with how honest and kind everyone was and how smoothly they made things go even though I was a first time buyer. They went out of their way to help and I couldn't thank them enough for it.
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August 2023 by Indiana Notary Public
I went to the new Hubler Ford in Franklin for a used pickup. I had shopped 6 or more other spots.I couldn’t find the right fit for me, others were priced too high or a lot of miles on their used trucks. I was about ready to stop looking an wait a few months later to look again. I did a quick drive-by at Hubler and Shazam they had just what I needed. Sales process was smooth and the payment process was professional an easy!Check Hubler out! Before you stop looking like me, and start your shopping adventure there to save yourself a lot of time, trouble, and money! James
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August 2023 by TINA MAYNARD
Jose and Waylon made having to buy a used vehicle in a pinch hassle free, no pressure and fast & easy! They will definitely get our business in the future! Josh the finance guy was very informative and walked us through the paperwork fast, easy and answered all our questions we had! We will be back (bc of them!) when we buy our next vehicle!
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August 2023 by Charles Beougher
The staff was professional and polite. Our salesman Mark did not high pressure sell us but was there to talk and answer questions. Waylon made sure we had the payment we needed and Josh made the paperwork easy and quick. We would and will return for our next purchase
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August 2023 by John Hof
Just a great experience trading my car . Hubler has built a great team from the girl greeting in front thru sales delivery and follow up. Couldn’t be happier with the experience. Their offer was very fair and they really met my need to expedite the process. High recommend this dealer.
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August 2023 by Scott Grudowski
Service sucks! My entire life as a mechanic and I take my wife's car there to fix a hub assembly and they say nothing wrong with the hub. Fine but, did they investigate what the noise was in the car coming from the front end? Short answer is no. I've fixed trucks in combat with mortars and bullets flying over my head to keep my troops moving and safe. They can't even keep my wife safe working from an air conditioned shop with every tool imaginable at their finger tips. Unsatisfactory. Unfortunately these are the times we live in, all parts changers no actual mechanics that can troubleshoot. I'd go to beck. More expensive but at least they troubleshoot and fix vehicles. Just don't let them scam you into an alignment.
