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December 2023 by Gretchen P.
I was in this store yesterday morning. At approximately 11:15 a.m., one of the employees starting using a VERY loud floor cleaner in the produce section. The noise was awful and very unpleasant. I left the store as quickly as I could. Please perform these maintenance activities before or after store hours.
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April 2023 by Kenny Hughes
Place should not be called a bakery! It serves thawed out half baked goods, The pies have so much preservatives the crust texture n taste of like cake, nasty
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September 2022 by Madison W.
Apple Maps and Google says this place closes at 11pm and we got here at 10 and they're "closed". Need to update hours.
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August 2022 by Scott Wiegert
Wonderful service, great tasting cakes
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August 2022 by Erin E.
A month ago, we did a grocery pickup and in our grocery pickup we had 2 big containers of three cheese tortellini... well the tortellini was moldy. Today my husband went in and grabbed 2 small containers of three cheese tortellini and 1 big container of it, the mold wasn't visible, but when I started sorting through the tortellini as a precaution, it was there. Why is the tortellini moldy when it says it doesn't expire until October?!? Also, August 1st we did a grocery pickup for cottage cheese, we had ordered two 16oz containers, and they expired the next day!!! The expiration date was August 2nd. Why would they give us something that expired the next day?
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November 2021 by Theresa A.
Always friendly people here and ready to help you if needed . Only store I go to now . Meat department was so helpful In giving me advise of fixing fish . Love kroger
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October 2021 by Curineia F.
I called about my prescription. The pharmacist answered and I asked several questions pertaining to my prescriptions. She stated the rules regarding my medicine. I said "okay, I guess I will come and pick them up tomorrow then. She said "mhem" and I replied "Thank you for your help"..... then she hung up. Not very "friendly local kroger pharmacy" as they put it. I will be transferring my 6 prescriptions, because of her poor customer service. Honestly that's a nice way of putting how I was treated. This was the second rude encounter with this same pharmacist.
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April 2021 by Gary S.
Tammy in the bakery department saved the day for us. The bakery we used for our sons 1st Bday miscommunicated and we weren't able to get our cake. With less than an hour noticed Tammy in the bakery department made a fantastic cake for us and customized it just how we asked. Thanks to her our son and guests have a cake.
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August 2020 by Dave L.
I'm shopping here less and less all the time. Lately they've been turning down the air conditioning in the middle of summer when it's 90 degrees out and it's often very uncomfortable. They're often out of items that are on sale. I'm often returning items that have gone bad before the expiration date or have been open. The employees who push the curbside pickup carts around are often reckless, sometimes rude- one of them mouthed off to my dad because he was moving too slow (he's 80 btw). Had I been there I very likely would have created a scene. Today is Saturday. We were there (briefly) to return a 1/2 gallon of milk that leaked all over the back of the car. It was hot inside as it usually is and the place looked deserted. We went to Walmart to do our usual volume of shopping. It was about 20 degrees cooler and much busier than Kroger. I imagine it was the same at Meijer. And now the Kroger employees are wearing shirts that say "We wear aprons, not capes". No kidding. Given the level of quality that the store has devolved to, I'm kind of surprised that they're not wearing bibs. I used to shop here almost exclusively, avoiding Walmart like the plague. More and more I'm going to Meijer and sometimes even Walmart. It's just becoming less and less worth the time and hassle to shop at Kroger.
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May 2020 by Veronica S.
I would give zero stars if I could. Several employees in the meat department today were not wearing masks, however, they kept packing raw meat. If an employee has a medical condition allowing that employee to not wear a mask, then that employee should not be allowed to have close contact with raw meat or other bulk foods. I wanted to buy something in the meat shop and from the fresh meat shelves, but seeing them without masks packing meat made me feel very uncomfortable. I did not buy anything in the meat department, except prepackaged frozen pot-stickers. I also observed several beverage "vendors" on the floor without masks and without keeping distance from each other. They were (disrespectfully) talking loudly, laughing, and having a good time. Wearing masks is a safety measure recommended by both the Indiana government and the CDC that every store should take seriously. At the self-checkout there are no established cleaning and sanitizing procedures after each customer. Employee was very surprised when I asked her to wipe the surface after the previous customer before I started scanning my groceries. Overall experience is VERY UNCLEAN AND UNSAFE STORE TO SHOP. This Kroger needs to go and check how the Franklin Walmart is handling the same procedures and safety measures.
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July 2018 by Jared Campbell
satisfies all my kneads
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July 2018 by Julie Parsley
Great cake!!
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July 2017 by Liberal Neo
New store/bakery