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November 2023 by Mathew Grimes
Called there today 11/15/23 to see about having a emissions recall done on my 2016 chrysler. They informed me that because I did not buy the car from there they would not do the RECALL repairs. Doesn't seem like a good way to try and earn new customers. I am also not the first person this has happened to.
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November 2023 by Jamin Shue
Supposedly fixed an issue with my truck and the camshaft position sensor. The issues since been consistent and has not been fixed. And they charged me almost $700. Will never take a vehicle here again!!!!!
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October 2023 by Renee Craft
If you are looking for a good dealership to get your maintenance done, Fletcher is the place to go! Steve over at Fletcher is the best! He always work with me personally and professionally to get my Wrangler as well as our entire Fleet in and out with the best customer service possible!
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September 2023 by Tammi Crowder
I had problems resetting my speedometer after an oil change the day before. I stopped by the dealership and they were very kind and came out to my new (6 month old) Pacifica and walked me through how to get it back to the speedometer. I greatly appreciated his help!
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August 2023 by Brittany Sears
Andrew Thompson is amazing! This is the 2nd vehicle he has gotten me. The process was quick and easy. He has also picked up my vehicle when I needed to have servicing done, so I didn’t need to leave work. Andrew is the only salesman and Fletcher is the only dealership that I will use for future vehicle purchases!!
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August 2023 by Vicki Marshall
My salesman, Brad Kale, was wonderful. He was very patient in explaining all the features and helped me achieve my payment request by going to bat for me with the sales manager. The finance manager was not high pressure. He listened to what I had to say and made sure I kept my payment maximum in check. The shop guys did a great job cleaning my vehicle and getting it prepped for delivery. I had a pretty great experience at Fletcher!
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August 2023 by Kevin Crouch
Very friendly and the best service I have ever had. Thank you take ur business to Mike I would give him and James a 20 ++++ but I don't think you can There are Great Thank you ????
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August 2023 by Jeremy livingston
The people here are amazing and very knowledgeable. They continue to communicate with every step of the process so you’re not left wondering about your vehicle. The work performed on my truck was done in a very timely manner and I couldn’t be happier. Thank you for caring.
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August 2023 by Jeff Bentley
If I was just buying a car, they would be great. Have bought two from them and was thinking about buying a third, but I will now go somewhere else because the finance guy is just downright rude if you have any questions after a purchase for no real reason.So, if you want service after the sale, just go somewhere else because once they get your money, you are just a nuisance, even if it could lead to another sale.
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July 2023 by Sharon Acton
I appreciated the ease of handling the entire experience. In handling the necessary paperwork, Andrew was very prepared, thorough and courteous. I also appreciated the relaxed and friendly environment.
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July 2023 by John V.
Horrible service department. Hung up on me multiple times. completely lied about my moms cars that was taken to them for a transmission issue. they wanted to charge almost 9000$ while refusing to show the quote. They said my moms car was on the lift taken apart but I went their and it was sitting outside the service shop untouched. DO NOT GO TO THIS DEALERSHI!!!! Liars & Thieves. ONE STAR IS ONE TO MANY.
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July 2023 by David Tyler
Fletcher service did a great job today! I had to have brake work, oil change and tire rotation completed. It was accomplished professionally and in a timely manner. The service managers are always courteous, professional and friendly. It’s been one of the best service centers I’ve been too, ever! Thank you Fletcher!
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July 2023 by Misti Winkler
I highly recommend buying from Andrew Thompson. He helped us get our Jeep a few years back, and since then he has treated us like family! We recently had a baby, and Andrew has been more than accommodating with helping us keep up with maintenance. Wouldn't buy anywhere else!
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June 2023 by Greg Ilko
Both Andrew and Tom Thompson were fantastic through the process of getting our Hellcat. It took a year and a half, but oh, so worth the wait!
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June 2023 by JoEllen McGee
Fletcher went above and beyond to take care of us. They made me and my children feel at home while waiting on my jeep to get done.Top Notch service!!!! We would highly recommend!!
