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December 2023 by Amber Modlin
I've lived here for almost 10 years. The company that bought the property in 2022 was awful but the current company is great. They took over this last fall and have been wonderful. They're friendly and maintenance is prompt in addressing any issues. I'm glad I decided to renew my lease.
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December 2023 by Kyndra Bear
Absolutely love living here! We have lived here for almost 2 years and its been amazing. The staff is super friendly and helpful and accommodating when needed! Very nice place to live!
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December 2023 by Beth L
DEC 2023: Updating my review - still keeping 4 stars but adding more context. The place was bought by Brixin in 2022 if I remember right and the prices went through the roof. Granted they did remodel some of the units and were working on revamping the place a bit which I totally feel is justified. But we ended up leaving due to the crazy high rent prices and bought a house as we had been saving and were pretty ready for that next step anyway. I will say I do miss the fountain and small pond, and I always felt safe here. Lived here for just under 6 years and great location.ORIGINAL: I give a four star mainly for the convenience of the location, the affordability, and the friendliness of the management and staff. The other tenants all seem mostly friendly as well, and the layout of the complex is very nice. The only issues I have really had have been with quality of maintenance. Hopefully they're in process of improving that. I will say that maintenance is usually very responsive, which is good, but there were some issues when moving in, such as a severe bug problem near all entryways, screens with holes in them, poor window and doorway insulation, and a severely clogged dryer vent, all of which are fairly easily fixable. If you're good with a few DIY remedies, then you should have an enjoyable stay here. :)
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September 2023 by Hailey B
We just moved to Franklin and we are in love with our new apartment. Exploring the area has been so much fun! Neighbors have been so friendly and Sarah in the office made the move in process a breeze.
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August 2023 by Teonna Willey
the apartment were great to live in until the new people bought it over . Raised rent and there is no communication, had my sink leaking and over a month with no communication back then once i sent a complaint in they sent a mean message back then have done nothing but cause me problems since . Oh and if you want anything on your porch it can’t be fold up chairs it has to be certified patio furniture or you get fined a monthly fee or anything outside or if you don’t have the right amount of plants they will tell you can’t have them . The pool never opened this year , and the trash compactor is always overflowing and if you leave your trash outside it you get fined and not allowed to lay it on your porch so you’re basically suck with bags in your house until they decide to take care of it :) and i’ll leave a picture of how maintenance left my sink using the wrong puddy so it never was installed correctly and they let my maintenance request after that sit for 1mo and 2weeks and had water draining straight to the bottom cabinets .
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June 2023 by Chelsea Sparks
Katie & Kim were stellar to work with. I did not end up moving in here (due to no fault of their own - I accepted a job in another state) but still highly recommend. Both of these women were extremely helpful and KIND. hard to find in a leasing office nowadays. Any question I had it was answered. Anything I needed help with was attended to right away. I sincerely appreciate their responsiveness as well as them both being genuinely kind human beings.
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April 2023 by Nehemiah Robinson
This was one of the first locations I viewed. Staff member Denver did phenomenal! We toured and applied in the same day. I had some complications with the application but was personally walked through the steps by Denver. The property checked almost every box that we were looking for! Great options!
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April 2023 by Levi Rothrock
very nice place, very helpful staff, and very nice homes! service inside the office was fast and very informative! denver merisme was extremely helpful and his comparison list for apartments in the area was very informative!
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April 2023 by Sheral Nibarger
My son and I met Denver the person running the office here. Very friendly, polite, and very helpful. If nothing else go in and meet Denver it will put you at ease knowing he’s in the office to help you. Thank you Denver
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April 2023 by Morgan Belton
Denver took his time with us and really respectful, and took 2 1/2 hours just to make sure me and my family was situated. Great guy, and great experience for me and my family.
