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October 2023 by Jay Dee
If I could give more stars, I would! Top flight service by everyone I met and or talked to in the phone. Polite, professional, knowledgeable, best service value for my money. Keep it up!!Service: Exhaust
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October 2023 by Michael Dishman
I have had a couple different vehicles in Becks, and they're always kind, helpful and timely on repairs. I would definitely recommend these guys and I will always go back for future repairs.Services: Transmission
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September 2023 by Rob Zajac
I’ve been going to Beck Automotive since just about the time they started, and now I take my business vehicles there as well. They’ve always been very communicative, helpful, and honest with me. I highly recommend them.Services: Transmission
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September 2023 by Darron Dobbs
Blows my mind how Dale thinks people are dumb, tried telling me the lower control arms are rough country… but yet I replaced the front left side at about 80,000 just fine, but continued to try and tell me the lowers are aftermarket. I’m young but not dumb, Part#521-645. Control arm was super lose when turning the wheel you could see it shifting… but to Dale it’s suppose to be like that. They also had the backing plate so bent up it was touching the rotor and making a horrible sound. Says the control arms where “rebuilt” but the same bushings are still there… I got the truck back it made way more noise then when I dropped it off… wouldn’t recommend to anyone, lost my business
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September 2023 by Ron Millington
Beck Automotive was very accommodating and quick at fleshing out why the car was eating accessory belts and giving me a headache. Communicated well with me and were very efficient.Highly recommend ????
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August 2023 by Jay Bee
I can't say enough about how much I like this place. I will only take my vehicles to 2 places and this is one of them. They have never had my car for more than a day and they always stand behind their work and will answer any questions you may have. Their prices are in line with the rest of their industry but their service exceeds the standard. Dale Williams has always been very helpful and thorough
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August 2023 by Marsha Renihan
This was my 1st time ever using Beck Automotive. The professionalism of the staff (Dale), their willingness to listen to what I had to say, and ultimately allowing me to decide what I wanted them to do and in what order I wanted it done made for a perfect Automotive experience. Hats off to Mike and Nate for the courtesy rides home and then back when my car was done. You are all to be commended. Thank you!
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August 2023 by Erik Moening
Vehicle would not start. Had it towed to Beck. They diagnosed the issue to the fuel pump. Quoted me a price for replacement. Started to replace the pump and found out the float for the gas gage was stuck. Reinstalled old pump and everything worked fine. They charged me the cost for a tank of gas and diagnosis time. They could have installed the pump anyway and charged me more, but didn't. Thank you.
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August 2023 by Benjamin Hunter
I recently purchased a used 2014 Cadillac XTS Vsport Platinum.I've found no pressing issues with the car but the steering is a little tighter than I expected, especially for a luxury vehicle.I'm planning on taking a trip to Las Vegas in the vehicle, so I thought it would be a good idea to have it checked over before I left.I dropped it off this morning @ Beck Automotive in Franklin for a full checkup and diagnosis (fully expecting for there to be some issues discovered on a high mileage 9-year-old Cadillac)I got a call with the results and was pleasantly surprised with the diagnosis:"No issues discovered"Even the steering *issue* was explained to me thoroughly. This particular Vsport model reduces power steering at higher speeds, so the tightness was to be expected.I am highly impressed with the thoroughness and honesty provided by Beck Automotive.I guarantee a lot of places would have found *something* wrong with the car to gouge the customer for an extra buck or two, but not this place. They were completely honest and gave me peace of mind to take this car cross county.I will definitely be using Beck Automotive again in the future.10/10 recommend ?Service: Vehicle Inspection
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July 2023 by Chelsea Grady
Although the diagnosis to my vehicle was not what I had hoped when they did a diagnostics test for me, Beck Automotive was VERY honest and told me what they believed was best. They were more than accommodating, courteous and helpful. I will definitely be back for future needs.
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July 2023 by Betty Kinney
Service staff are always friendly and well versed on issues with repairs. My first choice for any of my auto concerns, even above dealership.Thanks Mark, Dale and crew ;0)
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July 2023 by Robert Buteau
First time customer. Great, prompt, friendly service.Beck will be my choice for both of my cars. ThanksService: Wheel alignment
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May 2023 by Thomas Randall
I needed power window repaired on my truck. Called 2 different Dodge dealers. One couldn’t be bothered to return my phone call. The other was booked 6 weeks out. I was referred to Beck’s by my brother in law. Made the call. Becks got me in the next day. Service was good, the price was reasonable, and everyone I dealt with on the phone and in person was professional.I will use them again and have no reservations about recommending them
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May 2023 by Jonathan Whitesel
Becks Automotive is professional and skilled. I dropped off my vehicle in the morning and it was ready the same day. Everyone I encountered was polite and friendly. 10 out 10 highly recommend!Service: Wheel alignment
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April 2023 by Anthony Edwards
Absolutely the best place I have ever had service I’ll take all of my vehicles even the new vehicles. 100% trust worthy. Over the years since 2007 until present day. From BMW two Chevrolet is the only place I would take my vehicles. Mark is 100% about keeping the customer happy and if you think his guys mess up he is quick to come to a solution with what need to be done. Dale is not a pushover either. The filling a family if you have a close knit family and if not start using beck and you will know what family feels like. And I’m not trying to blow smoke up anyone’s rear end.Services: General repairs & maintenance
