AutoZone Auto Parts in Franklin, IN is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store has a great selection and knowledgeable, helpful staff who provide excellent customer service. Customers have praised the store manager, Doug McKinley, and his team for their professionalism, willingness to go the extra mile, and dedication to assisting customers with their vehicle needs. The staff has been described as respectful, not trying to take advantage of customers, and offering tools and workspace to help customers complete their repairs. Overall, AutoZone Franklin is a reliable and customer-friendly auto parts store.
Brittany was the most helpful employee I have ever encountered at an AutoZone. Highly recommend working with her. Thanks Brittany!
June 2024
Pick up service was easy and ready when I got there.
May 2024
Kind employees who treated me with respect when I came In for multiple parts for my van. Didn't try to rip me off which happens almost everywhere else as I'm a small woman. Good selection as well. Little expensive but everything is now a days! Thank you for the help with my van and for having great employees!
