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November 2023 by Tere Briseno
I am very satisfied! Toby was awesome! He went above and beyond to help me! He helped us in 10 minutes at most, kept the store open after hours and made a call for his cash register to be opened! He is also very friendly and has great customer service skills! Thank you Toby!
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October 2023 by Paul Schutte
i usually get good service here however today i went by cuz of the supposed Free Iphone 15 after calling and being hung up on when tried calling with no answer and 4-6 people on hold. store was not open during their posted business hours during what I would bet would have been a busy day. that’s a first i have ever seen for a cell phone store in 34 years of using their services. 10/9/23after calling today at 12:30p and talking to someone from this store, i drive to the store at 3pm and no one is there again!!! Are you Kidding me?!? i did my order online so i don’t miss the free phone trade in of $830 towards a new Iphone 15.
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October 2023 by Joshua Howe
Emily at the Frankfort AT&T store was extremely helpful, patient, through and knowledgeable. Thank you for your professionalism and assistance.
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September 2023 by Jayson Young
Horrible hours, never open on time. Very inconvenient for people that work for a living. Its after opening and there’s all kinds of missed deliver slips on the door. There’s no less than 5 cars in the parking lot waiting on them to open. Makes you wonder if they’ve completely closed. Lady from a business next door said there’s been nobody here for close to 2 weeks.
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May 2023 by Jared Clouser
Robby was very friendly & couldn't recommend this store more!
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May 2023 by Michael Joiner
Robby was an amazing help with my new phone! The iPhone expert in my opinion lol
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May 2023 by Suzanne Hawley
Robbie was an amazing help with my upgrade!
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April 2023 by Leslie Phillips
Very helpful! Got us taken care of easily, quickly, and was able to answer all of our questions.
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March 2023 by Todd Martin
Would be nice if the store could be open when the store says they are
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February 2023 by Bill Reames
My service was awesome! Emily was very helpful and knowledgeable about all the products I inquired about and purchased. She made the transaction very easy and quick as could be setting up a new phone. There was absolutely nothing that I could say negative about my interaction. Great job Emily. Thank you!
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January 2023 by Ian Eitnier
Walked in was greeted immediately, wasn't pressured into anything, just discussed all options.
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January 2023 by Charlene Taylor
Very friendly and helpful. Emily was very knowledgeable about the telephones.
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January 2023 by Kerisa Fuller
Today was our first experience at this location and Fransico was great to deal with! He was the only employee working and despite the multiple customers he had, he took care of them all with patience and understanding! He had excellent customer service and we were very pleased with our visit.
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January 2023 by Chris Hosfield
Robbie did an awesome and professional job with my phone trade in!! Phone wasn't in stocks but came in 3 days. Switched everything over as it should! Thank you
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December 2022 by Russ Doyle
Good customer service. Took care of all of our needs.