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November 2023 by Austin Marsillett
Usually always go to this Flagstar bank , and the tellers are usually cool. Went today. And everyone was not friendly . Everyone seemed to have attitudes. Didn’t even get greeted.. and asked a question and got ignored.. worst bank by far in Fort Wayne
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July 2021 by I.J. Lugo
Excellent
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November 2020 by Christopher Carr
So... I Had to add my fiancé to my the account to make it our account. The Financial Specialist that had helped us was great. Awesome personality and very polite. The transition went very smooth and easy.
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November 2020 by Vince Trischler
The young man was very personable, took my personal information and had me set up in no time. In and out within 15 minutes. Very helpful and friendly. Great place to bank.
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November 2020 by Keith's songs B
There is no way I will ever do business with this place or accept their checks from their customers. The tall scrony bleach blonde with stragly hair is rude!
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November 2020 by Ismary Herrera
(Translated by Google) Excellent(Original)Excelente
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November 2019 by Jwick Draws35
I don’t think anyone should bank here. Poor customer service, their online and mobile technology is extremely behind the curve, and most of all-ridiculous fees that other banks do not charge their customers. Specifically; a $10 monthly maintenance fee, $5.00 Non Flagstar ATM fee, etc. and on top of charging someone $36 dollars in overdraft—Flagstar charges their customers $6.00 each and every day the account is negative. Not all of those ‘fees’ are common practice among other banks and credit unions—beware!!I would also recommend that Paola’s Managers investigate her customer service abilities and would encourage them to listen to her handle a phone call from an upset client. I clearly left more unhappy and more frustrated after engaging with her. She was rude, disrespectful and lacked even the courtesy to let me finish my sentences.I feel sorry for any Wells Fargo customers you might have left. I’m closing my account and warning every person I am able to to avoid Flagstar.
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November 2019 by Steve Schroeder
I was very pleased with laura Miller's professional service
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June 2019 by Jackson Wick
I don't think anyone should bank here. Poor customer service, their online and mobile technology is extremely behind the curve, and most of all-ridiculous fees that other banks do not charge their customers. Specifically; a $10 monthly maintenance fee, $5.00 Non Flagstar ATM fee, etc. and on top of charging someone $36 dollars in overdraft—Flagstar charges their customers $6.00 each and every day the account is negative. Not all of those ‘fees' are common practice among other banks and credit unions—beware!!
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February 2019 by Jaron Ford
So slow don't join Flagstar
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July 2016 by Brian Anglin
I come to this location almost every day, the employees are friendly, very helpful, knowledgeable, and willing to go that extra mile to take care of you. Always greeted with a smile and quick transactions. If you want to choose a bank for business or personal in Fort Wayne, this is the one to go to. Leslie, Brice, Latoda, Khin... All the employees are amazing. Thank you for making banking actually enjoyable.
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June 2016 by David Howard
Mediocre bank branch; no major complaints, nothing special either.