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October 2023 by Elisa Jones
Went to this Walmart at South Town Crossing in Fort Wayne, Indiana to have tires installed. I should have made the appointment at a different Walmart but since it was closer to work I chose this location. I arrived at 6:50 for my 7am appointment. They didn’t unlock the doors until 7:05. Then all employees went to the garage for another 10 min. One guy comes back out at 7:15, checks in 1 car, goes outside and moves said car to the garage. 5 mins later he comes back checks in the next guy, moves his car to the garage. Comes back finally checks my car in. He then asks me if I want the tires balanced, umm yeah. They have to be balanced. He said no they don’t. He said ok, takes my keys and leaves. I left and went to get ready for work. I came back and picked up the car an hour later. These guys have no sense of urgency, their customer service sucks. He never asked me if I wanted the roadside coverage or anything. He didn’t speak to a single one of us until he got to the individual he was checking in. Next time I will make sure I go to one of the other Walmarts. I hope the manager of the auto center gets a handle on the people he has, because they all suck. I do not recommend going to this service center.Service: Tires
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October 2023 by Justin short
Friendly an fast service definitely recommends fair prices
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September 2023 by Nikki Weinzetl
Went to get an oil change yesterday September 11,2023 and their lifts were being replaced. . Not sure how long it will be before they can do oil changes again. Make sure to call before hand.
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July 2023 by Roberto Guzman
Took my SUV for oil change 2 times , turns out they never actually changed my oil just added new one ?♂️
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June 2023 by Mr. Magnificent
Decent prices but never buy tires from here without a warranty ?. A belt broke In My tire already and hasn't been 3 months smdh
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April 2023 by David Current
Great for oil changes and tires. I pay for the tire warranty at Walmart because it is good at any Walmart that has an auto center all over America. And Walmart is everywhere!Also, Walmart doesn't make the tires, they just sell them & install them. So like anyplace, buy the best tires you can afford & pay the extra $15 per tire for the Walmart road hazard....
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April 2023 by Carla Aguilar
I would not recommend the Auto Care service. Poor customer service ! They also do not abide by their tire policy . Take your business somewhere else . When I asked the managers name, a rude woman simply hung-up the phone. Terrible! Your problem will not be their problem. Take your business somewhere else folks! If I could give 0 stars I would ! It’s been nothing but a hassle !Service: Tires
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February 2023 by Genny Treace
Was in and out pretty quickly.. Friendly staff
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January 2023 by Abby Schwantz
I’ve used this location several times, for oil changes and to get all my tires replaced. The people who work in the auto care center are super friendly, quick, and really helpful. I’ve stopped going to Jiffy Lube all together because not only are the prices better, but I only have to wait about half the time.
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December 2022 by Ben Graham
Took twice as long as they said, then had me waiting 30 minutes when my car was already done. Good price, and there's a reason.
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October 2022 by Lopatyn
They didn't want to change the wheels on the small trailer.I brought them four wheels they only made two and the remaining two they said they wouldn't do. They said the machine is broke, but at the same time they continued to change the wheels on other cars. Very lazy workers.
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October 2022 by Racheal Ramsey
Had a variety of vehicle batteries but didn't have them in stocks at the moment.
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August 2022 by MaryC Rivera
No one really seemed to know what they were doing, or how to problem solve. For what they're charging at walmart auto I highly recommend just calling Hires Automotive on South Anthony. Literally located right down the street, competitive pricing, online coupons, much nicer waiting area, and their staff is so much more knowledgeable.Seriously save your patience and treat yourself to an establishment that actually knows car care.
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August 2022 by 1 2
Frequent bad visits. Terrible communication and customer service.Failed to communicate when service is done as advised. Counter is frequently not staffed. Will not return or recommend.
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August 2022 by Tina Thompson
Called with a flat and was told there were only 2 techs working and there were already 3 people waiting for service. I went and got tire repair done elsewhere!!