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November 2023 by Richard Tomazic
Travis took his time diagnosing my car. Affordable prices with quality mechanics who care about what they do. Although my car was not repairable Travis helped me scrap it and get the best money for my vehicle.Service: Transmission
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October 2023 by Erica Mink
The service is top tier, and they are genuinely interested in fixing your car the right way with fair pricing and the best customer service. I love the staff and the warm and inviting waiting area as well. The communication is wonderful too, and they treat you like a valued customer - moreso than any other establishment I've ever been to, but also in the way that everyone wants to be treated in the first place. For any service or repair needs, I look forward to taking my car to Travis Auto.Services: Steering & suspension repair
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October 2023 by David Koehler
Communication was superb. They called when they thought the job might go over the estimate to keep me in the loop. They were very friendly and asked if I was a veteran, I am, for a discount when they didn't have to do that. I'll definitely recommend them and will give them all my automotive business in the future.Service: General repairs & maintenance
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October 2023 by susan alexander
They are honest in their work. Travis was helpful with his advice with no charge. Very friendly employees and professional. Nice lobby with impressive decor for an auto shop.Service: Oil change
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August 2023 by Larry D
Travis wouldn't take any money for doing a quick scan concerning my alternator, I would highly recommend his shop. He's an honest and fair man.Travis, I made it to my destination and on up to Michigan with no issues. My alternator will be changed out tomorrow. Thanks again.
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July 2023 by Sharon Hathaway
They are a exceptional business that is run by friendly,Honest,hardworking and Christain people, who will do your work as soon as possible and charge you a fair and honest price.Service: General repairs & maintenance
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July 2023 by Matthew Cottier
Travis and the entire team are outstanding. They go out of their way to provide amazing service, and always charge a fair price. All my repairs and oil changes have been completed sooner than expected, and Travis has gone out of his way multiple times to help me out. I don't know anything about cars so the team makes all the terminology really easy to understand.
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July 2023 by Reid Carter
Travis and his staff went above and beyond to get my Jeep repaired in a timely manner. They are incredibly knowledgeable and friendly. I highly recommend using their vehicle maintenance and repair services!!! I will definitely becoming back. In fact, I already scheduled more maintenance work this month with them.Services: Steering & suspension repair
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July 2023 by Shawn Yoder
A week ago (on a Friday morning) we were visiting family in Fort Wayne when our van broke down on the interstate. We needed to get fixed ASAP. After calling two other mechanics who said they couldn't get us in until the following Wednesday, I called Travis' and they immediately said they could squeeze us in the same day. Upon arriving at the shop, they were extremely professional and knowledgeable about what the problem was, even diagnosing the problem (alternator) before servicing our van.They made it their promise to get us back on the road by Saturday even though they are technically closed on the weekends. But they did it even better in that they called by the end of the day Friday saying it was fixed and ready to go!Overall, we felt cared for as customers. They understood our need and did whatever they could to get us back on the road quickly. Needless to say, I think they earned a new customer in my father in law who has been taking his cars to another mechanic for multiple decades.If you need an honest place to go, I'd definitely recommend Travis'.
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June 2023 by Margaret Bruce
I had a bad experience at a dealership so on a whim I stopped at Travis Auto Service to see about repairs. Much to my delight, they looked at my van immediately, identified the issue, and explained what was going on. It was nothing I had to worry about right away. What was most impressive and pleasing was the fact that they showed me what to do if I have an issue with the part failing.This is a fair and honest owner who truly practices the "Golden Rule". I have never been treated so well! I can't say enough about what quality service they offer.
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June 2023 by Shane Hopkins
Courtesy and service are fantastic. Finding a mechanic that you can trust is difficult. I found one and won't go anywhere else. They are some of the friendliest folks I have met, and they have repeatedly earned my business. Recently I thought I was in need of a costly repair. The technician took a look and advised that it was merely a small clip that was needed. They fixed the problem with one of their parts saving me well over 100 dollars. They could have told me I needed an entire new system and made way more money. Great service, great people, great experience. Great people!!Services: General repairs & maintenance
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June 2023 by Amanda Hunter
Everything was explained so well. There was no pressure to get extra work done. Very kind staff as well! I recommend this facility to a friend as soon as I got my vehicle home!Service: General repairs & maintenance
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May 2023 by Matt Bowman
I’ve used Travis Auto for my 2013 Jeep Cherokee and 2018 Ford F150. I’ve used them for a host of different repairs some routine and some not. They’ve always been professional and honest. I’ve never left there feeling cheated or like they were trying to add on unnecessary services like the dealership. They’ve always made quick and timely repairs done right the first time. I highly recommend!Services: Air & cabin filter replacement
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May 2023 by WolfHunter
I had a lot of calling back and forth because of the difficulties involving my fuel tank. There aren't any new ones available because of the rarity of the tank. Despite that, Travis and his receptionist(wife?) were very professional and patient with me and my difficult car. There are very professional and caring people who work at Travis Auto Service and you can tell Travis takes pride in his workshop. Travis even came to work on Sunday to finish my car and try to get it back to me as soon as he could. The thought of losing my car over the lack of fuel tanks was a depressing one, but Travis Auto brought my car back to life!
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April 2023 by Tim Ferguson
Front plastic skid plate was hanging down. We stopped and Travis helped us out and had us back on the road in less than 10 minutes. Travis said ‘it’s all about people helping people.’ Great guy and excellent service. Thank you for the help.Service: General repairs & maintenance
