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September 2023 by Erika Mutton
Needed a bigger vehicle for our growing family, considered a mini van but just didn’t find the right fit. Found a GMC online, went into see Ashley Fraelich, borrowed it overnight to put all my car seats in & do my carpool routine with my kids. No pressure, no haggling - Ashley was very straight forward & knew her facts. Highly recommend her to anyone looking at Kelley’s Buick GMC dealership - she helped this mama upgrade without stress, I feel confident in it being the right purchase for our family & I couldn’t be happier with my new vehicle.
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September 2023 by Alyssa K
Brett was a wonderful salesman. Not only did he get the job done, he made me feel welcome instantly. I got the vehicle I have always wanted for a great price. I truly recommend going to Brett for any of your car needs! ☺️
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September 2023 by Terri Forrister
No complaints at all. The best experience I ever had purchasing a vehicle.Paul Sparkman our sales rep was awesome and took the time for anything we needed. Questions answered and I test drove several vehicles and he was willing to go the extra mile every time! Would totally recommend Tom Kelly Buick. Thank you for everything.?
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September 2023 by Ben Trauner
I recently had the pleasure of working with Brett and couldn't be happier with my experience. Brett is a true professional who went above and beyond to help me find the perfect car.From the moment I walked into the dealership, Brett was attentive, knowledgeable, and friendly. He took the time to understand my needs and preferences, and he didn't try to push me into a car that wasn't the right fit for me.Brett's expertise in the automotive industry was evident as he answered all of my questions and provided valuable insights about the different models I was considering. He was patient and never made me feel rushed, which made the entire car-buying process stress-free.
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September 2023 by Joe Kroll
This buying experience was excellent! Reece took great care of us from begging to end, he answered all of our questions and responded quickly and professionally every time. I would highly recommend! This has been the best car buying experience we have ever had.
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July 2023 by Benjamin Waggoner
Nathan Kinder was our salesman. He was amazing. He was super nice and worked for us, so we got what we wanted. The finance guy was super nice and easy to talk too. Honestly it was not what I prepared myself for. It was smooth easy and they followed up and went beyond after the sale.
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July 2023 by NaturalBeauti
This dealership provided exceptional customer service. After reading positive reviews, I was hopeful for a great experience, and they delivered. My husband and I drove from Michigan to purchase a new pickup truck. Marilyn and Ashley were personable and professional, and Ashley was hilarious. They answered all my questions and made the whole process welcoming and seamless. The vehicle was as advertised. It was out front, clean, and ready for a test drive which went smoothly. Ashley also made sure the tank was full. I wish all customer service encounters were as pleasant as this. Thank you to all the staff we interacted with! Overall, a 5-star experience worth recommending.
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July 2023 by Seth Foreman
BUYER BEWARE!!!! I thought this was a reputable dealer. Drive on in to Kelley, more like Drive away from Kelley. They say they do an inspection and detailing on all their used vehicles and preapply their Forever New Paint protection. The protection just glosses over defective clear coat giving it a shiny finish so unsuspecting buyers get duped into making a purchase. Save yourself the headache and go somewhere else. Their detailers should be fired.
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July 2023 by Samantha McAllister
Mike did a great job helping us get the best deal possible while also making the process easy, relaxing, and enjoyable. We had looked for a while for a car that was perfect for our needs and finally found one that came with more than what we imagined. Would recommend not only Kelley, but working with Mike Fortmeyer as well!
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July 2023 by Brittany Noll
Great customer service! Came from Pa to trade in and they made the whole process seemless and easy. They had the vehicle ready and stuck to our agreement. Got us in and out knowing how far we traveled. Amazing people and highly recommended.
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July 2023 by Allie Fleming
I worked with Peyton Waling. I thought she was super helpful and very nice to work with! She was quick to get me the vehicles to test drive. Helped make sure my new vehicle was clean and ready to go after signing. I can’t say enough about how great she was. Also had a great experience with the finance partner that prepared all the paperwork. I had my two little boys with me during the signing. He was super nice to us and let them scream/laugh in his office. Overall I had a great experience at the GMC dealership.
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June 2023 by Mindy Lash
Great customer service! Mike Fortmeyer worked for us to get great deal on our trade. Excellent care and a awesome Truck!!
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May 2023 by Sir CES
We bought our 2017 Camaro SS here in January of 2023. The salesman Paul Sparkman III was who helped us. He seemed really nice and helpful and when we mentioned the problem with the power steering he said he would have them check it out before we took delivery of it. Fast forward to May 2nd 2023 this problem has grown and Kelley Buick GMC took care of the problem FREE OF CHARGE!! Thank you guys so much for the top notch service.
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April 2023 by Pamela Chipps-Germ
I had the pleasure of working with Paul. He was very patient with me as I can be a little overwhelming sometimes. He answered all my questions on several different cars. And I ended buying a vehicle I wasn’t even there to see. Thank you again Paul. You and Jacob made picking out and buying a car easy ☺️
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April 2023 by Mike Baldwin
This is the 4th car I've purchased with Tom Kelly. Reese, our salesman, was excellent, attentive and informed. He did an excellent job answering all my questions, very professional. The car was picked out online and everything was done over the phone, without having to travel to the dealership. When I went to the dealership to finalize the deal the car was ready, a full tank of gas, very clean, I drove it and the process was quick and simple. Thank you Reese, for your very hard work, much appreciated
