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December 2023 by Colin E
I have done business here a couple of times. Most of the time the work was decent although I had to have my breaks reinstalled due to a grinding issue after a suspension replacement This last time was highly unacceptable due to their scheduling. Management had scheduled me for a specific day. Dropped my vehicle off the night before it was scheduled to be worked on. Come to find out they didnt even touch or work on it form the scheduled day After waiting all day when the vehicle was scheduled to be worked on I had to call and ask for the status of the vehicle. They had informed me that they did not even work on the vehicle. The day that it was scheduled to be worked on. When I had to call then to get a status report It seemed as if Management never even gave it a thought to call and inform the customer that they had not worked on the vehicle and that it would be an extra day which was not planned and caused a major inconvenience. The second day the vehicle was in the shop they had replaced a part that was not the problem. They suggested another problem. Ok fix the problem. I then had to call AGAIN the following day to get a status report. I was informed that a particular part was sent off to be reprogrammed with a third party and that they were waiting for both the part to return and also the quote of repair. A third day I had to call AGAIN! asking for a status report. I was then told that the person did not show up to reprogram said part? This is now conflicting information between what I was told from one mechanic and then now by another mechanic or whomever works the front office. First of all if you are going to lie to a customer at least get your stories right. This caused a major inconvenience and a week of work to be missed. The communication between mechanics and staff is **** poor and highly unacceptable
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October 2023 by Charles Green
I recommended you come here they did a good job on my alignment the price was very reasonable they did a damn good job think of you guys.
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September 2023 by John Prichard
Still courteous and prompt, even on small jobs. Miss Phil's smiling face though!
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August 2023 by Annie Bryant
The staff was beautiful! Out of all business establishments, Tire Brokers told me to bring my car in to test drive to find out what the problem was with my vehicle. That was the same day and time when I called. No other business could do the same thing! I met customers who gave very positive feedback about their past experiences with Tire Brokers while waiting for my problem to be detected by the staff. I had a wonderful experience!
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May 2023 by sherry Robinson
Jus needed car looked at, did t ask to get it fixed,
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March 2023 by Sir CES
This place is never let me down and as always treated me Fair. It's hard to find places you can trust but this is one of those places that I've never doubted.
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January 2023 by Cindy Stewart-Moya
Very fast service, friendly and good priced. We’ll go here for all our car needs.
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December 2022 by Vickie Desotle
Very friendly and clean and knew what they was doing
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December 2022 by Kathy R.
My car just wasn't riding right. Tires looked ok but what do I know. So I pulled in and they were able to take a look at the car pretty quickly. They said tires were good but needed an alignment. They got the job done quickly and I felt very reasonably priced. My car is back as a smooth ride. Thanks guys I'll be back next time I need car repair.
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November 2022 by David Redmond
Got my alignment done today he got me in even no he was pretty booked up and no my SUV drives straight again and was a good price and fast thanks all you guysService: Steering & suspension repair
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October 2022 by cammie outman
Great service. Technicians are very skilled.
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August 2022 by Vette C.
Phil is a nice guy and was able to get my tire fixed and me back on the road in a very reasonable time and a reasonable price. I originally took it to Tire Barn on W Jefferson yesterday and they put air in my tire and sent me away. I needed a key to unlock the lugnut. They only looked in the glove and didn't find the tool so they said they couldn't help me. Today not only did Tire Broker fix the tire they found the tool by taking the time to look in the trunk they bought one for me so I never have to worry again Tire Brokers took great care of me today and I would definitely recommend them!
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May 2022 by Perla Garcia
Very gentle people......reasonable prices and attention %100 ?
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April 2022 by Laura Daugherty
Phil is always amazing! A lot of my family members have been loyal customers for over 20 years! Very fair pricing for ABOVE AND BEYOND service. I recommend Tire Brokers to everyone I know that needs service!
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January 2022 by Kathy Dawson
I got a nail in my tire and it was losing air Tuesday while I was out during the bitter cold. A friend recommended Tire Brokers. Even though he was booked up and short handed, the owner Phil made the extra effort to repair my tire that day. Thank you and God bless you, Phil!
