-
January 2024 by Steve S.
I went here for oil change. Transmission Dipstick tube was broke. They told me they thought it was broke before, but computer tech (younger 20ish man who was on phone w/ management) and man who seemed to be running the shop (40is bald man w/ beard) both assured me it would be paid, this happened all on their video. I asked many questions about the process from both of these men and was assured they would pay. Got the part fixed and then was told they watched the video and did nothing wrong, so they wouldn't pay. I asked multiple times to watch the video and see was said to me, no acknowledgment from them on my request. This happened over text, manager Rob refused to take my call. Rob is the one that the comp tech was on the phone with I believe, I have screen shots of all this... stay away.
-
December 2023 by Betsy Sipe
Mike and all of the guys there did a fantastic job! They were fast, efficient, they did quality work and they were really nice. Also, I didn't feel any judgemeen for my beat down 20 year old vehicle so that's really great lol.
-
December 2023 by Meg Cooper
Cody, Clayton, Donovan did an amazing job! The greeting was great and with smile, my car was done in 10 mins they double verified that every thing was back on a showed me the clean oil, I'd highly recommend going here. Thanks again I will be a return customer!!! ?
-
December 2023 by Jacob Agee
Always top notch. I’ve been a customer for over 3 years and the professionalism, courtesy, and personality have always been stellar. I’ve spent 10 years in sales and customer service, I don’t say that lightly. Good job guys, keep it up!
-
November 2023 by Luis Laureano
This is hand down the best car service I have had in a very long time, the guys were fast and accurate with everything very informative and fast!Great team work!And very respectful and friendly.Jawan and James thank you again. Keep up the good work.
-
November 2023 by Elijah Rich
Take 5 on Jefferson was a full service. Mike, the manger, was friendly and helpful. They changed my oil, windshield wipers, and put air in my tires. They also give an amazing discount to veterans and active military members! Thank you for the great service!
-
November 2023 by Jack Close
Had a really nice experience with the gentlemen at Take 5 oil change SW Fort Wayne. No pressure for unneeded items and had my FJ Cruiser done in under 10 minutes. Very professional and personable. Thanks guys!!
-
November 2023 by Carrie Shea
Mike B took great care of me today! He caught a potentially big problem that the dealership let me leave with. Thank you for always giving me excellent service! I will definitely be back!
-
November 2023 by Ivan Bahn
Service roadway was awesome, quick and also they discovered an air filter that was super filthy and got a new one. Everyone was cool and friendly. Satisfied with the service. A shout out to them!! Great job keep up the great work!
-
November 2023 by Rudy Regalado
Take 5 has great customer recovery philosophy. They fix the oil leak caused by previous tech who is no longer employed. The Manager himself did my complementary high grade oil change and fix the issue free of charge. That is wonderful and thank you for keeping me a loyal customer to Take 5!
-
November 2023 by Amber Afarin
Can't say enough good things about 5 Take 5 Oil Change on Illinois Road here in Fort Wayne Indiana...the service is amazing (they anyways take time to show you your oil after it's changed so you know it's been done, anything the check line your air filter they'll show you so you can not only see it what it looks like but decide if you want to change it so your not going in just what someone tells you are just a few examples, and their staff is always absolutely fantastic. They are polite, respectful, willing to answer questions and provide service above and beyond. If you need your oil changed you can't go wrong with Take 5 on Illinois Road...I recommend them to anyone.
-
October 2023 by Jessica Elsner
The staff was amazing at Take 5. They immediately brought me some water and a take 5 Reese’s snack while I waited for the people in front of me to go. The oil change was fast and they were happy to explain the different price options. They even complimented my pink Chevy symbols that I did myself. I will definitely be returning for all oil changes and any other issues I have with my car based on the service and speed. Highly recommend for anyone in Fort Wayne or nearby.Services: Air & cabin filter replacement
-
October 2023 by Ladyswaves
I was initially hesitant about seeing someone other than my mechanic (that I've been seeing regularly for almost 20 years) for an oil change, but I'm so glad I did. I was impressed to see every single one of the guys that were working today get under my car to help out with a rust/stripped bolt issue. Not only were they helpful and knowledgeable and communicated with me everything that they were doing, but they did it while being personable and professional. It was nice to be able to stay in my car and engage in some friendly banter with the guys, and it was much appreciated that the shop manager asked about my experience before i left. Gold stars for all y'all (including Rose) Will def be back ✌?
-
September 2023 by Sylvia Rivera Schuck
I must say for my 1st visit, I was blown away and the incredible service! Super friendly from beginning to end. I was greeted with a bottle of water and mini candy bar. And Mike and his crew went above and beyond to make my oil change 5 star! They were smiles and seemed happy to have customers coming thru! Lately you or I have not come across that anywhere ever having an oil change! Thank you for making my visit incredible and will definitely be coming back!Service: Oil change
-
September 2023 by Ida Silver
These guys are great every time. I don’t feel upsold or pressured. It’s nice watching how the guys work together so well. Great customer service. My go to spot for sure.
