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November 2023 by Volan Inc
First and last time! I won’t be back for sure. Takes forever to unload you. I read all the reviews but still wanted to give them a chance. Big mistake! Do not come to this place unless your load is paid really good, otherwise you’ll regret. Wasted my whole day, unbelievable.
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September 2023 by Abdulqadar Budul
The market is really bad. The companies are really bad they don’t care about ur hours and our valueI have another load to pick up and I can’t make still I’m on dock nothing yet they will just say wait I come here at 7 am to check and still it’s 11:03am nothing and every truck is suck here bad place to come here seriously ?
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September 2023 by J Dhaliwal
AVOID!! AVOID!! AVOID!!UNFI staff is nice, but the Capstone crew is horrible! Checked in at 9:30 am for 10 am appointment and out by 3:45 pm. Capstone sent me a lumper message at 2:45 pm, and I paid it instantly. Then, I waited an hour just to get my paperwork.I advise you to book your next load for a very late pickup, or else chances are you will miss your next appointment.
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August 2023 by decor315
Had an 800 apt. Arrived at 0630 got a door right away, paperwork in hand at 0915.Great people!
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July 2023 by D. Sanders
This place is absolutely horrible. It doesn’t matter if you’re on time or 3 hrs before your appointment been here 3 times and it’s the same results. Hurry up and wait!!! There is no sense in this. If you don’t have to come I would advise you not to. The detention time is not even worth it!!
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July 2023 by Robert DeWitt
HORRIBLE.... UNLOADING STAFF DO NOT CARE ABOUT DRIVERS TIME.. arrived at 730 for 8am apt... guards very friendly... check in guy friendly... after guard u have to park your truck in a spot and go check in.... u then have to wait for a dock... i finally got my dock aftet 9am... they 1st signs of unloading started at 12:15pm.. over 4 afters my apt time. I did read the reviews hoping mu experience would be better... if you have a choice.....AVOID THIS PLACE... done at 145pm
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May 2023 by geokcmo
Well, my experience was pretty good. Got there at 7:30 for a 8:00 am app. Lady at the guard shack was nice and explained everything good. Though I would be there a lot longer, but got me out by 11, so I’ll call it a win. I’ve definitely had worse. They have porta johns, so I’m good
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March 2023 by Lori Weaver
Guard is very nice, lots of room to back in However, Bring Breakfast, Lunch or Dinner!or all 3! Arrived 2 1/2 hours before my appt. Didn’t get dock until 2 hours after my appt time, They never started unloading until 2 hrs and 15 min after I was docked. It’s already been an 7 hour wait day and I’m not unloaded yet!! It’s ashame the disregard they have for a drivers time!!
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February 2023 by jashanpreet singh
Came here first time they are really bad my appointment is at 7:30am on 02/02/23 i checked-in at 7:05 am they call me at 8:30 am for door they gave me door-6 and now time is 1:00pm and they finished unloading 12:30pm 5hrs30 mins for unloading and now they are counting products another 2-3 hrs for counting it means 7-8 hrs total don't come here they waste whole day thatsit if u wanna come u wanna waste ur whole day then ure welcome come truckers come i know u can waste ur day i know these days u all just want to rollin there trucks for free of cost
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February 2023 by Loai Asad
Reefer load/ deliveryFeb.15.23If you going there I suggest you cancel the load at any cost because you will be sitting at the dock for at least 5 to 6 hours. And don't even try your luck bc I am assuring you it is going to be a good 6 hours.My appointment time set for 8AM, I checked in at 7AM, put me on a door at 8:00AM I was out at 13:00No overnight parkingThere is pilot 1 mile away if you decided to take this load.Never again to this place.
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February 2023 by Brita Nowak
Entrance is on Investment not Executive. Plenty of room. That's where the good stuff ends. No overnight parking, portable toilet only. Checked in at 6am for my 7am appointment. 4 hours later no unloading in sight. Was told that Receiver comes in at 8:30. I said, well at least unload me before that so he has something to count. Was told that it is the same guy unloading and receiving. I just put this place on my Do-Not-Go list.
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February 2023 by Ossydoe
6hrs waiting arrived at 650am for my 7am appointment. Didn’t get docked until 8am. Didn’t start getting unloaded till 9am and it’s 12:40pm and haven’t received BOLs yet. ABSOLUTELY THE WORST PLACE AND WORST STAFF. 6hrs to unload a truck is unbelievable. Especially when you arrive on time for your appointment.
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January 2023 by The One (TheOne38301)
Big place, nice workers and I guess they are kind of fast if you are on time, I was 2 hrs late but still got unloaded, 6 hrs later, No overnight parking or inside toilet but they have a portable toilet outside.. Overall good place especially if you have to do a 2 or 3 hr reset, and very easy to GPS but use this address to get here 5020 Investment Dr. Ft. Wayne Ind. It's good for all of the other addresses. P.S.Check your bills to make sure they are there.
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January 2023 by Tea Gjuzelova
Worst receiver EVER!!! They held my driver for more than 8 hours and only unloaded 3 trucks in that time. The guys who are unloading are very slow at unloading and counting the product. My driver tried to call them a few times to see what's taking so long and they just laughed at him and are acting like they do not hear him. TERRIBLE!!!
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December 2022 by Gee Cee
Great staff at the front end.Lumpers/Receiving staff are something else. +5hr wait ending with a broken load lock. SMH
