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December 2023 by Tasha Sunday
Bright. Clean. Friendly staff. Never a long wait. Great specials. My favorite tanning experience in Fort Wayne
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July 2023 by Briana Hall
Purchased a package online and this store wouldn't honor it. Wasted 20 minutes trying to figure out what they were going to do. Pretty disappointing - was super happy to move to a city that had Sun Tan City.
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July 2023 by Joel Dornick
Great customer service and the best are kept super clean my favorite place to tanService: Sunbed tanning
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April 2023 by Caitlin A
I hadn’t spray tanned since high school so I was a little worried about it but the girl that checked me in was so welcoming and helpful! She explained everything to me and helped me pick the right color. The tan looks fabulous and not orange at all! It’s fading beautifully and I can’t wait to get another!Service: Spray tanning
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April 2023 by Tamara Borchers
Do not give them your business! Rude front counter clerk. Unhelpful. Horrible customer service.Service: Sunbed tanning
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April 2023 by Madison R.
Love this place but the staff has no idea what they are doing... they seem a bit overwhelmed when there is about 6 girls working in there, so I don't see what the problem is.. I got charged $40 on a instant bed on a day they were doing $5 any sunbed deal. I think they knew they messed up just didn't want to correct it so I had to call customer service just to resolve it. I didn't get my money back but they did hook me up with two free instant sessions. Be better.. hire experienced people pls
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March 2023 by R G
Nice beds, only complaint is sometimes the app doesn't work properly when its time for payment processing, besides that I recommend you give them a try if your looking to tan, also recently added Red Light Therapy!!! Amazing health benefits!!
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March 2023 by SavingApanda
Very clean location, newer beds and decor. I like the beds but don't know why on the Faster level, you can't turn the face section off.
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March 2023 by Chloe Clifton
Says they’re open until 9 on website but the store closes at 8.I drove 25mins bc it was open late too ?
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March 2023 by Tracy N.
I have been a customer for over a year. At first this location was very clean and had very friendly staff. In the last couple of months there has been a turn over of employees and this location is no longer as clean. Also, the staff is not friendly at all. In fact, the last few times I have been here, they are rude and appear annoyed that customers are bothering them.
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January 2023 by Anna Thompson
I have been to this tanning salon regularly.. and this is the first time I have had a lady at the front be so kind and helpful. I was having issues with my account and she went out of her way to help me. She worked with me on getting me exactly what I wanted for a good deal. Normally when I come here I feel slightly swindled and there is normally zero effort in helping me find the right package for me. Hope they keep her around!
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December 2022 by Sara Tuttle
Very clean and friendly staff. Very little if any wait time when you get there.
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October 2022 by Stephanie
I am very disappointed with the service I received. I have professional pictures later this afternoon and came in for advice on options for a little bit of a tan. The “specialist” was extremely rude and basically told me there’s nothing I can do and shut me down. No trying to solution and idea for me, or kind words, heck she didn’t even try to sell me anything when I was willing to pay for a package! Horrible client service.
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October 2022 by Rachele Linker
I visited Sun Tan City, Illinois Road on 10/7 at 3:40 p.m. I was the only customer in sight. The nice lady at the counter took the time to sell me $12 of extra product to make my spray tan "stick" and to "prolong" my tan. I've never had a spray tan, so I thought I should buy this. I was told to go to room 12. I was not shown how to use the equipment nor how to prep for the tanning process. I read and watched the instructions before entering the booth. I was confused about the foot placement and how to pose while being sprayed, so I wasn't sprayed evenly. Today, the palms of my hands look like leather. Not an attractive result. My daughter asked if I used the "Barrier cream" for my hands and feet? I guess had I been shown any of these things, my results and experience might have been satisfactory.Service: Spray tanning
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October 2022 by Honesty Sorlie
Super annoying they are not open until noon on Sundays. They're the only location in town opening that late. Customer service has also gotten much worse over past year.Services: Spray tanning
