-
March 2024 by Malcolm Jones
Great service and great techs
-
March 2024 by Mary Bickel
Service Department was great! Their staff was very friendly and helpful! Did a nice job on my Dad's truck. On time and efficient.
-
March 2024 by Joel Henkle
When I bought the truck from Dehaven, I was told at my first service they would replace the damaged hood liner. When my service was done they told me they did not have the hood liner anymore and would have to reorder one and have me come back to put it in. The service rep offered me no compensation until I told her I wanted a free service if I had to drive 50 miles back to get the hood liner put in. At that point she finally offered me the free service.
-
March 2024 by Benjamin Dehr
Staff was super helpful & courteous. Brakes (& a surprise muffler rig-up) were done quickly!
-
March 2024 by Lilith Assyrian
The sales team here is truly amazing. I'd recommend working with Ryan. He was great!
-
February 2024 by Rowland Perez
Never any complaints, always fast and professional!
-
February 2024 by Autumn Davis
The wait time was minimal and the staff was amazing!
-
February 2024 by Robert Watkins
Very Positive. Great people!
-
February 2024 by Lloyd Bradshaw
Jenny is so good. She really is outstanding. The rest of the staff is also very nice. Malcolm is really cool too. Besides that they have always taken care of my auto repairs with great satisfaction Great place for auto repairs. Thank you all for being so great
-
February 2024 by Heather G
Very fast service, car was fixed quickly. Front desk receptionist was not very friendly, made me feel like the questions I asked were dumb or stupid questions.Chris was nice, very efficient.
-
February 2024 by James Heeren
The final cost was actually what was quoted. The total time of service was about 40 minutes less then what was relayed to me. Thank you for the great job.
-
February 2024 by JB K
Bought a new Silverado in May. The salesperson was good. He did not waste my time, or try to upsell me. He listened to my needs and what I did with a truck and we worked the deal. My issues range from constant annoying texts and emails to the service department who just cannot fix my constant electronic infotainment system issues. I guess if the computer says there is nothing wrong, then, hey, I must be a liar. The service manager was supposed to call me after the third attempt to fix this problem, but I am still waiting........it's been a week already. Don't think I will be hearing from them. I recommend going somewhere else because you can at least do no worse elsewhere.UPDATE FEBRUARY 15, 2024My misery continues. Not taking my own advice, I scheduled a "first time slot in the morning" appointment for Thursday morning, the 15th on Monday morning, the 12th. I dropped the truck off at 5PM Wednesday evening and told them that I needed it by 3PM next day because my meeting would be over by then. I never heard from them the next day, so I called. After three phone calls I finally got through to a live person and was told that they hadn't brought it in yet. This was at 2:20 PM, as my meeting was wrapping up. When I got there, they said they fixed it, and was basically told I was a liar about telling them I needed it by a certain time. I asked them to explain why they bothered to set appointments, and reminded them that this was the FIFTH time I have brought this truck in for fixing the same radio/electronic issues I have had since I bought it new in May of 2023. I drove off, and wouldn't you know it, they never fixed it!!!!!!!!! The incompetence of this service department is beyond anything I can put into words. FOR THE LOVE OF GOD, GO SOMEWHERE ELSE.
-
February 2024 by R Potter
Fantastic service. Quick and efficient, everyone was super helpful, friendly and knowledgeable. Highly recommend!
-
February 2024 by Charles Shepard
Excellent customer service. Fast service. Certainly a big step up from the quick oil change providers -- specifically, I don't want to stay in my car or drive it onto the lift. I want to sit in the lounge and have a coffee while I wait. At DeHaven, I felt like I was treated very well!
-
February 2024 by Chandra Dorsman
Such a SMOOTH, no haggle, no hidden fees, professional car buying experience! Thank you Scott and DeHaven Chevrolet for making my husbands birthday unforgettable! ♥️?
