-
April 2024 by Sierra Roberts
Usually I don’t write reviews, but I was incomplete utter when I got my sandwich we only get a 30 minute break. There was one car ahead of me and I was in drive-through for 20 minutes when I pulled in there was no cars in the front mind you some people could have walked in, but I doubt it with it being on Coldwater Road I asked for a toasted sandwich it was barely toasted. I asked for extra bacon and the bacon was not even crispy at all. I asked for extra Spinach got barely some, As for extra tomato you would I thought I asked for a light on everything After spending $17 on a meal you would’ve think it would’ve been way better quality. That goes a lot me as a nurse. I look forward to my lunch break but only to be this disappointed to not even eat my sandwich fully I won’t be back again. I might as well order a restaurant with that type of price And get a better meal. I was thinking about going back, but I didn’t even want them remaking my sandwich honestly.
-
March 2024 by Jacob O'Dell
Food quality and service have only gone down as prices have gone up. Subway released their "Series" menu specifically to speed up service and ensure consistent quality, but every time I've come in, the employee's been confused if I ask for something on that menu. After one too many bad experiences, we're calling it quits. There are 3 or more other Subways within a 3-mile radius of the store, so if you absolutely must have an overpriced sandwich, go to one of those instead.Parking: It has two electric chargers, but don't bother parking there unless you immediately plan on going in and buying something and leaving immediately after. I talked to a manager a year ago about charging here and they've never had a problem with it until I randomly got approached by an employee who decided to harass me about it as I walked past the building. A regular visit has now become a never visit. But hey, at least you saved three bucks I would have gladly paid to charge there if there were even a single sign present which stated such a requirement.Also, the parking spots for curbside just use signs on wheels which regularly fall over (you know, because they're on wheels. In a parking lot.) This means you either can't park in those spaces at all or need to move the sign first, at which point, you might as well just park in a different spot.
-
February 2024 by Brittany Brown
I went there today for lunch, and the employees were probably the happiest people I’ve ever seen in a fast food chain. These guys need a raise.10/10 to you guys!! Keep making people smile!
-
February 2024 by Hannelore House
The two ladies that were there this morning were so awesome. Outstanding customer service, they are truly role models in what great service should look like. I will definitely revisit.Parking: Close and clean
-
February 2024 by miguel garbison Jr
The churro was not just a snack It was a experience.
-
January 2024 by Storm Evans
I've tried this store 3 different tines and each time it has been a terrible experience. It's always a 10-20 minute wait in the drive through. Today I waited about 10 minutes then to be asked if someone was there. The person that tried to take my order kept on interrupting me and would make me repeat myself multiple times. And then called me rude and said I should have just went I side to order. So I left and I will not be back to this store. I may even figure out who owns this store and avoid any others that they may own .
-
January 2024 by The Station 365
Slow management mentally don’t understand how to allocate bread for business by 7pm on a Friday they only had one 6in piece of bread left in the store. The fool asked me if I wanted it toasted and the answer was No, but the dummmmie toasted it any way. SMH don’t come here they don’t know how to listen or keep stock up enough for open hours sold out 2hrs early.
-
December 2023 by Angelbaby
Forgot to toast my bread but when I called in he took total responsibility and gave me a free sub.
-
December 2023 by Letasha Landis
I stopped in with my daughter. The love that Tiffany put into our sandwiches was admirable and appreciated. Customer service from both Heidi and Tiffany was wonderful! Thank you!
-
December 2023 by Ale J
Absolutely wonderful service from Tiffany and Heidi! They always have smiles on their faces and are happy to serve you.
-
December 2023 by Maddie Davis
Wonderful! This is the only Subway I will go to in Fort Wayne. Great service, awesome staff and customer service. Super attention to detail here.
-
November 2023 by Edge23
Oh wow, I am just thrilled with the new subway special. It's so generous of them to offer it for free. I couldn't be happier.
-
November 2023 by Margie Burniston
The person working there was causing at me when I told him I wanted extra stuff on my
-
October 2023 by CK Conner
I arrived at 9:00 p.m. JUST at closing time, but they let me and my friend in anyway and fixed our sub. They went beyond the call of duty when they didn't have to, the whole staff was personable like it was the start of their shift, made the order to perfection. Amazing staff at this location! Sandwich was delicious.
-
October 2023 by Miss J
Out of all the different Subways I’ve been to; this is by far my best experience. Tiffany was so great at customer service I had to let her know how much I liked her! Wow I’m impressed. Thank you Tiffany!