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July 2024 by Crystal Coan
Soma is the best in undergarments and dresses
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March 2024 by Julie Lopez
I went in not expecting anymore than other bra stores. I was pleasantly surprised by the welcoming and assistance I received with my bra fitting! Tamela and the lady that assisted with fitting were phenomenal!!
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March 2024 by CT
was barely greeted when I came in I was recommended to come here for bras didn’t ask to be fitted was not asked if I needed help, as a caucasian lady walked in she was greeted and helped accordingly, tried on a bra the lady didn’t ask if I needed another size nothing but as I’m trying on my bra I hear the lady say to a Caucasian lady let me know if I can get you another size but when I walked out nothing. Will never return as this was my first time in the store not pleased!
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September 2023 by Sara Watts
It’s been a long time since I have received such attentive and awesome in store customer service! I can’t stand bra shopping and the ladies that worked today made my experience seamless and quick. I was able to get a proper bra fitting and was offered several options until I found one that I felt great in. From start to finish, it was a fantastic experience. I won’t be shopping anywhere else for my intimates.
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September 2023 by Sara Patterson
It’s been a long time since I have received such attentive and awesome in store customer service! I can’t stand bra shopping and the ladies that worked today made my experience seamless and quick. I was able to get a proper bra fitting and was offered several options until I found one that I felt great in. From start to finish, it was a fantastic experience. I won’t be shopping anywhere else for my intimates.
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September 2023 by Ashley Crawford
I went in last night to find a strapless bra for my wedding and a new "everyday comfortable bra". I recently had a baby and my bra was way to big for me and others I tried didn't fit properly and I had been unable to figure out my size.. I wish I could remember the name of the girl working because she was absolutely wonderful! Very welcoming she took me right in measured me brought me some bras to try on and made sure they fit properly. I was out of the store in about 20 minutes with two new bras. I will definitely be back for more in the future!
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August 2023 by Ashley Kaufman
I went in last night to find a strapless bra for my wedding and a new "everyday comfortable bra". I recently had a baby and my bra was way to big for me and others I tried didn't fit properly and I had been unable to figure out my size.. I wish I could remember the name of the girl working because she was absolutely wonderful! Very welcoming she took me right in measured me brought me some bras to try on and made sure they fit properly. I was out of the store in about 20 minutes with two new bras. I will definitely be back for more in the future!
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June 2023 by Jeanne White
I had a great experience shopping at Soma. All of the sales people were friendly and so willing to take all the time needed to help me find the best fit. Mary helped me the most and was so kind. I am so happy with my new bras, great quality, great fit. They have fabulous sales too!
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March 2023 by Madison White
Anola is absolutely wonderful. I haven't bought a bra in years, and I have a strange size. She helped me so much with the fit and finding a style that worked for me. She's very patient and kind. Left the shop in tears, because I was so happy with my experience. I definitely recommend! (VS doesn't carry large cup/small band sizes, so if you're like me, please check this shop out. I'm a 36H, I hope this helps someone.)
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January 2023 by Madison Jones
Anola made me feel so comfortable and helped me find 3 wonderful bras that I can use now that I’m pregnant. She was patient and helpful with all my questions!! So grateful for the experience!
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January 2023 by Madison Galvan-Trejo
Anola made me feel so comfortable and helped me find 3 wonderful bras that I can use now that I’m pregnant. She was patient and helpful with all my questions!! So grateful for the experience!
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September 2022 by Winston Piohia
Decided to pamper my lovely wife, who lost over 60 lbs, and was is sore need of new brassieres. In my opinion, this place ranks Best Customer Service for clothing stores in Fort Wayne. The two ladies (I wish I had written down their names) who helped us were AWESOME. They were very courteous customer centric reps and NOT pushy sales clerks at all. They took the time to measure her to find her correct new band and cup size. They never tried to upsell us. They simply made excellent suggestions and helped my wife navigate her options to find the garments that fit and felt the best for her. Their prices are reasonable and the 25% off sale today didn't hurt our pocketbook either. I would definitely recommend this place to every women looking to buy not only good quality undergarments but cool comfortable sleepwear and beautiful trendy outerwear. Thanks ladies for a job well done. My wife can't stop sharing about her positive experience with all our daughters and their friends. You have made a repeat customer for life. GO SOMA!!!
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April 2022 by K T
The employee Rachel there were so mindful and caring! For almost about a hour, Rachel was so welcoming and mindful of me! From first moment to the end of the day, I felt very welcomed to talk about any struggles or ask for any different bras to look for the perfect bra for me.The dressing rooms were in a curtained hallways. The individual dressing room doors each have a curtain so that the employee can hand a product through a little gap rather than opening the door. The employees will go by every once in a while to ask you for any service of help they can provide.The packing of the bras are very nice too! The packing makes the experience feel it’s a joyful moment rather than a shameful walk in and out of the store.The average price of the bras ranged from $36-54. There are BOGO 50% off and clearance items that made certain bra prices $20-40.When I returned two products for a lower price range of products, Carole and Anola were very helpful to not make the experience any different.The employees immediately offer product type and size switching rather than measuring. There is a measuring tape near the entrance of the fitting rooms. If asked for a professional measurement, then I believe it will be offered.I highly suggest the store to anyone from someone exploring to knowing the expected size and product. Especially with the employee help, the prices are all worth it!
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April 2022 by Lisa Schaefer
I was so glad I stopped at this store. The staff really know their product and were very helpful! Shout out to Christine for spending the time to help me find my perfect fit!
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December 2021 by Roxanne Royer (roxposting)
i just recently came out as trans recently and stopped by with a few friends of mine. staff was super cool about everything and invited me to try on a few different bras i was looking at and i ended up taking advantage of their bogo half off deal!! would highly recommend if you want to spend a bit more on a comfy bra
