-
April 2024 by Jay Chapman
This was my first time at Smoochie Pooch and the experience was great along with service. I would definitely recommend.
-
March 2024 by Amanda Bauer
Melissa is the best! She loves my girl Maggie. New services that would help her skin/coat were thoroughly explained and she looks and smells amazing!.
-
December 2023 by Kim Foltz
Nice ppl and prices
-
December 2023 by Sally Civiletto
I was very impressed. Kat actually took the time to meet my puppy and make him feel comfortable with her. That tells me she cares and wants to make the experience not so scary. I appreciate that more than you know. I will return and will tell my friends about you. Thank you so much.
-
November 2023 by Matt B.
If I could give negative stars I would. My review is based on my experience at the south Ft Wayne location although I have a feeling that there is a lack of knowledge and qualified leadership throughout this company. With that being said this place doesn't even require proof of vaccinations before exposing your pup and their employees to other strange dogs so any talk from this establishment regarding their alleged concern for the safety and well being of the dogs and staff is simply a joke. I would highly recommend finding another groomer or bathing your dog yourself before coming to smoochi pooch. If managerial staff at this location is anything like the managerial staff in Ft Wayne south location DO NOT bring your dog here unless you want to risk having a report filed with animal control. You would be hard pressed and would fail to find anyone who considers my dog to be the least bit aggressive that has interacted with him in a normal setting - being tied to a stationary object and then having a stranger do whatever they are going to do is not a normal setting The manager that works at the south location is an absolute idiot who has no clue how to deal with adverse situations and has absolutely no business working with other individuals dogs regardless of the setting. There was no blood, no skin broken and guess what else??? You work in a field that doesn't just simply handle dogs, you work in a field that provides a service that can cause dogs to become anxious, nervous, fearful etc etc.... The manager claims that this has been an ongoing issue yet what was done to help mitigate what should be an obvious risk?? Here's a novel idea - if this was an ongoing issue then maybe you should have put a muzzle on him or maybe you should have told me prior to your little animal care report that you wouldn't be able to see him anymore. Do you provide your staff with any kind of protective sleeving or other kind of PPE??? The answer to all of those questions is no - you do none of that. Did you ever once request that I stick around for a little bit?? Why do I feel the need to explain the benefits of having the pet owner stick around for a little while?? The answer to the last question can be found throughout my review I gotta say the managerial skills here seem so stellar she had no clue that the employee who was going to bathe my dog had already called me and informed me of what was going on. Idk, maybe being in charge of a handful of employees in a single story space that's basically open concept and approximately 2000 - 2500 sq ft is to much for some people. If I do get a response I will edit my review just to add a comment addressing whatever response I would get from this place But before a possible response from smoochi pooch just remember - it was and is your job to mitigate obvious risks, you claimed this was an ongoing issue with my dog yet you did absolutely nothing to mitigate anything leading up to today and a situation that you obviously had no clue how to handle. And the fact that in a review I was able to give multiple examples of how to mitigate a risk in a field I don't even work in speaks volumes regarding your lack of managerial/leadership skills and qualifications
-
November 2023 by Cindy Garrett
We started taking out Bernedoodle and Cockapoo to Tasha. The shop is very clean and everyone there is super nice and professional. Tasha does a fantastic job grooming them both. Our dogs walked in the shop, wagging their tales and wanting to greet Tasha. That says it all!
-
November 2023 by Beth S
First time visiting Smoochie Pooch, I think they did a great job! My dog seemed happy too.
-
October 2023 by Ken Button
Outstanding in every way. Professional scheduling, excellent customer service and amazing grooming of my pet. Wash, de-shed and nails done routinely here - highly recommended. Oh... Pricing is great too!
-
August 2023 by Austin Arnett
Smoochie pooch on Jefferson did SUCH A GREAT JOB on our little prince gus! I was really worried because gus has awful anxiety from going to a different groomer and being nicked a couple times, but Sydney and Austen did a phenomenal job of not only making us feel comfortable but they did such a great job with gus! The were so professional. Would definitely recommend if your dog has anxiety when going to the groomers. They made us feel like family and we will NEVER take gus anywhere else! They have a customer for life ❤️
-
August 2023 by Enisa Ena KASTRAT
I am very disappointed and will never come back here. It's my first time here and I brought mini Golden Doodle for full bath. I didn't know what to say when I saw what they did to him They shaved him to the skin, too bad I can't post a picture of him and they charge me $110 Horrible
-
June 2023 by Janice Crider
Best grooming place in Fort Wayne! Excellent care and employees are so kind.
-
May 2023 by Virginia Kita
Smoochie Pooch did a wonderful job grooming my two dogs. They were rescues, so not great with new people and unfamiliar situations. But the stylists (Emily & Austin) were very patient and kind, and the dogs sure did look and smell nice afterwards!
-
May 2023 by Malorie Gasper
Skye loves her friends at Smoochie Pooch! They do a wonderful job! I would highly recommend them to any puppy owners?❤️
-
April 2023 by Jennifer H.
The staff is professional, friendly and knowledgable and take great care of my pet! They're very detail-oriented, and it's obvious that they love what they do. The facility is always clean and the groomers always take the time to answer my questions.
-
March 2023 by Ashley Hudson
I cant say enough good things about Smoochie Pooch!! Tasha does an amazing job on my babies!
