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October 2023 by Jay Parkin
Bought a truck from them in August. Fairly easy process but here I am almost two months later and they haven’t registered my car or given my deposit back. I’ve spoken to multiple managers who’ve continued to drop the ball. Now my temporary plate expired and I can’t drive my truck. Can’t get a clear answer from anyone.
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August 2023 by Momo Washington
I chose to shop at Rohrmax due to their reviews and reasonable prices. I gave a 4 star because I wasn't exactly happy with some of the empty promises that the car salesman provided. Therefore, I spoke with the manager, Alex who made sure that everything was corrected in a timely manner. When I told him that I wanted to spend a specific amount, he assisted me with getting a good deal on my car. When I was upset that the car was not detailed before I picked it up, he took care of it immediately. Alex attempted to provide me a spare tire. We later found out by the Mercedes dealership that this make and model does not provide a spare tire, but Alex still provided for reimbursement. I would recommend this dealership due to awesome management. Rohrmax also has nice vehicles with low mileage.
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July 2023 by Cody Riley
Had an amazing experience really worked with me an got the car down low enough to get me in it 10/10 experience would recommend an would buy from them again
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July 2023 by chris Wennemar
Went in they stayed after hours to make sure we could take the vehicle home tonight, salesguy devin was super easy to work with, not pushy and went with what we wanted
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July 2023 by John Cady
Great experience! Daniel the salesman was great never pressured us and answered our questions. If he didn't know he asked .Cam also help with questions and advise.Alex was awesome and went the extra mile to make sure we were within our comfort zone as far as price and feeling good about our purchase.
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July 2023 by Beau Hanshaw
I contacted Rohrmax about a truck they had on their lot and Jerimey was able to get a test drive set up for me right away. Jerimey was great through the whole process and the test drive went good so I pulled the trigger on the purchase. Not too long after I pulled off the lot I noticed the truck start to have torque converter issues. I ended up bringing the truck back a couple days later because the issues were very noticable. The managers at Rohrmax were genuinely concerned and assured me that they wanted to make this right. They took it that day to resolve the issue. Just short of 2 weeks later I was back in a fixed truck at zero cost to me, regardless of not purchasing a warranty. Much praise to the people involved including Alex at Rohrmax, Kris at Fort Wayne Toyota, and Jess Lewis transmission for making this right. I got the best possible outcome considering the circumstances and I'm very pleased with my experience!
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May 2023 by Sarah Gross
Big shout out to Gabby and Jeremy, hooked up my friend up with his new car, and he loves it. Would recommend them to other friends and family??
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May 2023 by bre saylor
I recently just purchased my first car ever and was helped by gabby! She was the absolute best and I could not have chose a better person to go through my first buying experience with! I never felt pressured not once. I was very particular in what I was looking for and she was so patient with me and found exactly what I wanted while still giving me other options along the way. I had no idea what I was doing and she made the process effortless, listened to my concerns, and accommodated them all. By far the best choice I’ve made and so blessed to have had such an amazing salesman!
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May 2023 by Abigail Norton
I was encouraged to go to Rohrmax and ask for Gabby, one of the saleswomen. From the start, she was very personal and was able to calm down my nerves. Even though I had no idea what type of car I wanted, she took a few ideas I had and turned them into a car that was perfect for me. Everything that needed to be fixed for my new car was taken care of. Gabby had my back from the start and continued to communicate with me through every step. Nothing was hidden from me and any concerns or questions I had were answered the same day I asked them. Couldn’t be happier! Thank you Rohrmax and thank you Gabby!
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April 2023 by Tony Aguilar
Jerimey green is a great product specialist found exactly what I’ve been looking for and staff helped with pricing and fair trade in value will definitely recommend everyone to experience the ease of purchasing a vehicle thank you again Jerimey and staff
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March 2023 by Edwin Perez Alonso
My wife bought 2 cars in one week thanks to Carlos Torres !!! Best salesman in Indiana ! ES UN PERRO ! Always takes care of you !
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February 2023 by Jake M
I have been looking for a Tesla with FSD specifically - the salesperson told me that it's not a thing to be able to purchase one with it, which is false. I told the salesperson that it is transferable and that on the Tesla website, vehicles with FSD are around 2-3k more than non-FSD vehicles, and the response I received was "Unicorns are not real....."
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February 2023 by jesse payne
carlos was fantastic to work with. the entire buying experience was seamless and completely stress free! 10 out of 10 would recommend!
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February 2023 by kathi Dandino-Torres
So, I'll start by saying I don't usually write reviews but this time I felt that I should. As a single mom I took my daughter to shop for her first car. Carlos at Rohrmax made me feel like I was in good hands. We've had the car for a few months and my daughter loves it. Thank you for all your help.
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January 2023 by Jordan Gulish
Absolutely stellar customer service. Fantastic people and my salesman Carlos went wayyyyyy above and beyond to get me into my new car! Greatest and easiest experience of my life!
