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November 2023 by Wallace H.
Rich's Auto CenterTwenty-plus years ago Rich's was recommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull
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November 2023 by Erica Faunce
Staff at this location was extremely helpful and honest about work being done, time frame, and cost. They had my car back to me in two days. Friendly and efficientService: Auto engine diagnostic
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October 2023 by timothy ward
Along with an oil change, Rich’s also inspected the car and let me know what else needed attention. They let me know promptly when the car was done and even offered shuttle service. Very happy with the service.Service: Oil change
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October 2023 by David Slosson
Brought my vehicle in with specific needs after seeing my dealer. Rich’s techs test drive and visually inspected, said all was fine. Been trying to reach the dealer’s service manager for a week to clarify. Rich’s sure has my trust, the dealer not so much!Service: Vehicle Inspection
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October 2023 by Kassandra Harz
My family has been going there for years, my grandfather, too much. ?Always wonderful service. Their prices are a bit steep, but they are totally worth every penny because they do immaculate and efficient work. ?When you take your car in with a particular issue, and they discover others, they always call before moving forward. No giving you a huge unexpected bill. ?10/10 recommend Riches for vehicle services.Thank you, Riches!
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October 2023 by Suzanne Dunn
Rich's Auto is customer service minded..Customer Service FRIENDLYI have been getting my cars serviced with Rich's Auto last 10 years.They CARE about the customer and go the extra mile to give EXCELLENT care & service to your vehicle.
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October 2023 by Lindsay F
Great work, fair prices, honest and trustworthy. I’d choose them over the heavily owned chain auto centers around town. I was also impressed with how fast they finished a belt and oil change!
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September 2023 by Carol P
I made an appoint on a Friday at 8:00am. I have absolutely nothing to complain about. Everyone was very kind and helpful. There was a leak. The valve cover seal was leaking. It was a 7 hour job and they did everything to get it back to me by the eod so I could have it over the week end. Im very happy with what they did and my car is running very well. Im a very satisfied customer. Thanks, *****
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August 2023 by Jeff Hempton
Always a good experience at Richs Auto. Good communication, fair pricing and i never have to worry about the job being done right. Great team. Built a relationship with them over the years, comforting when you find an automotive service you can trust.Services: Auto engine diagnostic
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August 2023 by Rachel Tucker
I had a great experience with Rich’s and highly recommend them! I was put on the schedule very quickly and my car was fixed early! Great work and great cost! Helpful and kind staff.Service: Engine repair
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August 2023 by Tracy Hedrick
I live in Florida and was recommended Rich’s to get me in and take care of my brakes . They were very professional,courteous , and very honest about the status of my vehicle. They even addressed my oil change light that other mechanics ignored the last three oil changes .Services: Vehicle Inspection
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August 2023 by Dennis Sheets
We've been relying on Rich's Auto Service for the past five to six years and can only have nothing but good words for their service and professionalism they are honest and upfront and very trustworthy
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July 2023 by Nicholas Burton
I have been to a few mechanic shops with previous owned cars and haven’t had this good of service before. I was recommended Rich’s Auto by family and I got the expected customer service I was told. Will be returning for any future issues that need to be done.
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June 2023 by Madame Webb
I grew up in a family of engineers, and got recommended this shop by another family of engineers 15 years ago. Everyone involved still recommends this shop.They aren’t flashy, they aren’t trendy, they are quietly reliable.Short term, quality costs.Long term, quality costs less.Both in the pocket book and peace of mind.They do what you ask them to, they use quality parts, and the only problems i have had have been on my own user error.That’s the highest recommendation I can give.Services: General repairs & maintenance
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June 2023 by Tara Arbuckle
Very quick and very informative! Dropped my car off earlier than my appointment and had my service done days before my scheduled time. Everyone went out of their way to make sure my experience was good!Service: Electrical repair
