Preferred Auto Illinois Road is a reliable and customer-focused business that offers a wide range of vehicles, including used cars, trucks, SUVs, minivans, and crossover vehicles. The business operates a 20,000 square foot service facility, where all vehicles are thoroughly inspected and serviced. The service department is praised for its excellent service, friendly and patient staff, and timely repairs. Customers appreciate the transparent communication, as the staff explains the issues and necessary repairs in a way that is easy to understand. The service department also provides additional services, such as free rides to and from the facility. Customers consistently express their satisfaction with the overall experience at Preferred Auto Illinois Road, describing the staff as genuinely nice, welcoming, and non-pushy. The business has earned a reputation for being a great place to buy a vehicle and for providing exceptional service to keep customers' vehicles in top condition.
Steve was really pleasant to work with. He is a great salesman and enjoyable to talk to. He is not pushy or condescending like some salespeople can be. Request him if you stop here.
November 2025
Great place to buy a vehicle and a really stellar crew that will take care of you and fix your vehicle in a timely manner.
October 2025
I bring my vehicle here quite often plus it came from here. Everybody is really nice and friendly never had a problem. The lady at the window was so nice. She always compliments me on my nails.
