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November 2023 by Deez
It's not this location per say, it's PNC, THIS IS THE WORSE BANKING INSTITUTION. Close it down!
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June 2023 by Dee Paige
Opened a Business Account in March, within 60 days a hold was placed on the account and access to my funds, due to an error made by the branch manager at the (Waynedale location) who opened the account. As a result of him attempting to, "correct the error," another Account linked to my business account went into collections, and PNC took $217 from my account for, "merchant fees." This "corrected error," has taken two weeks, is still on going, and began at the end of May as bills were due June 1st,....no access to my funds during this time.
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April 2023 by Don Mega
Slow as usual. I need to bank somewhere else!!!
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June 2022 by Ruth Harter
The people here are always friendly and understanding of my personal banking needs.
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March 2022 by Jessie Lopez
I do both professional and personal business with this branch of PNC Bank, and I cannot overstate the high level of service they provide. They always remember me, anticipate my needs, maintain great security practices, are accurate, and every encounter is friendly. There are so many positive aspects of just having an account with PNC, but the personal relationship with my local branch is the icing on the proverbial cake.
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January 2022 by Ashley Burton
They want you to go in and text a number to get in line. The number didn't work for anyone. The lady at the desk (there was 3 women - not helping anyone.) But she was frustrated and eventually took my Id and checked me in. It was a very redundant and time wasting experience. It seems to be a problem with the entire check in process so I won't even say it's the women's fault although she was rude. Will try my best to steer clear of this specific bank.
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August 2021 by Mandy
THIS IS TECHNICALLY A ZERO OUT OF FIVE!!!I deposited several hundred dollars into their machine, after hours on a Friday night, to deposit to my personal bank. The machine shut down, took my money and did not register the deposit. I have now been working with the bank for over a week and they will not credit my money to me. I have a receipt that shows I was there, the video that shows I was there, and obviously the money that's in the machine. Alex, the manager, has absolutely refused to do business with me or my bank.Word to the wise, stay away from this bank!! In speaking to my bank, I learned that all PNC branches use a third party for the machines, so if your deposit doesn't show up, you are screwed with no recourse.
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August 2021 by Keith Hart
Poor customer service, I wished I could give them a - 5☆
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March 2021 by Kimberly Ward
Fraudulent charge thru ebay on my account was told basically out of luck if ebay seller wouldn't refund but when talking to ebay purchase cannot be found is this not the definition of fraud???
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March 2021 by Jamie Johnson
We have both our personal and business accounts with PNC. Complete shame. I wish I would have known that some PNC's will only allow you to withdrawl $1,500.00 cash from your account. Running a business that is quite embarrassing to need to pay a bill in cash and you happen to stop at this PNC because that is the area you happen to be in, only to be told you can't have your money in cash lol. Now I can completely understand limits, however $1500!!!!!! Come on PNC you can do better than that. I am currently looking for other banks.
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February 2021 by Mandy Waters
THIS IS TECHNICALLY A ZERO OUT OF FIVE!!!I deposited several hundred dollars into their machine, after hours on a Friday night, to deposit to my personal bank. The machine shut down, took my money and did not register the deposit. I have now been working with the bank for over a week and they will not credit my money to me. I have a receipt that shows I was there, the video that shows I was there, and obviously the money that's in the machine. Alex, the manager, has absolutely refused to do business with me or my bank.Word to the wise, stay away from this bank!! In speaking to my bank, I learned that all PNC branches use a third party for the machines, so if your deposit doesn't show up, you are screwed with no recourse.
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January 2021 by Tawhana Hairston
The lady at the front desk was very rude I wanted too open a bank account and she had straight attitude would not recommend!
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December 2020 by Shatika Simmons
They need to widen the drive-through for the ATM is too small
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June 2020 by Isaac Puff
This is the slowest branch EVER. Makes me even more motivated to go online banking only.
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June 2020 by Vic Duesel
I had a great experience, no problems. They handled my business efficiently and friendly.