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February 2024 by Brad
They always have what I or want. Especially warranty parts.
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September 2023 by Marynetta Hairston-Bates
Quick and fast customer service
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August 2023 by Greg L.
A shoutout to Brad, manager or assistant manager at the Bluffton Rd. location. He was very willing and capable in assisting me with an irritating/persistent onboard diagnostic code that the local BMW dealership wouldn't or couldn't deal with without another service appointment. This location seems to have a broad inventory, almost always having the automotive parts I need in stock.
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July 2023 by Lisa Kennerk
My tire was very low and they helped
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July 2023 by Alisha Noel-Teague
The check out was pleasant but I ask them to change out my headlight on my left side and they refused to. I was the only customer in the store. I changed it myself. I'm going to AutoZone for now on!!!!!
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June 2023 by A T
I recently visited Orielly’s Auto Parts on West Jefferson in Fort Wayne and received the most outstanding customer service from Sam in management! From the moment I walked in the door, he greeted me with a friendly smile and was eager to assist me with finding the perfect parts for my vehicle.Not only was Sam extremely knowledgeable about the products they carried, but he also went above and beyond to make sure I was offered the best possible pricing. As a military service member, I was pleasantly surprised when he offered me a generous discount, which I greatly appreciated.Sam's dedication to outstanding customer service and loyalty to our nation's veterans is a testament to the kind of person he is. His passion for his job and willingness to go above and beyond for each customer is truly unmatched.Overall, I would highly recommend stopping by Orielly Auto Parts and asking for Sam the next time you need anything for your vehicle. His excellent customer service skills and dedication to outstanding quality will not disappoint! Thank you, Sam, for being a shining example of what exceptional customer service looks like!
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April 2023 by Allana Coulter
Very helpful when getting parts I needed
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March 2023 by Karen Schuhmacher
I am currently visiting my parents and they were helpful and went above and beyond.
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January 2023 by Suzanne Green
I bought some headlights there that went out after 8 months, not only did they honor a warranty without a receipt, the guy replaced them for me in the cold and mighty quickly with a smile. I wish I had caught his name. thanks guy I will always use O'Reilly's for all my car needs.
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December 2022 by Dewey does it
Great assistant from employeeTreatment was respectful and salesperson was professional and knowledgeable
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November 2022 by sean tennant
Great place to buy auto parts always friendly
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October 2022 by Susan Lilly
It's your average auto parts store but at least it's new and there's plenty of parking it's in a safe area and the parking lot as well lit
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August 2022 by Wendy Geisman
Super friendly and knowledgeable staff.
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July 2022 by Jason Lilly
It's your average auto parts store but at least it's new and there's plenty of parking it's in a safe area and the parking lot as well lit
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May 2022 by Phil Harris
Staff associate Lupe went went out of her way to help me get a new battery for my van. The battery died just across the street from the O'Reilly store. This street is very busy with traffic so instead of me having to get across it carrying a heavy battery Lupe drove me over in her car with the tools needed to replace the old battery. She's top notch!
