North American Van Lines is a leader in the moving services industry, aiming to make moves stress-free. They offer full-service moving, including packing supplies and crating for long-distance, cross-country, interstate, and international moves. The company has great standing with the Better Business Bureau. Reviews note that moves can go well with polite, knowledgeable, fast, honest, respectful, and professional staff who are friendly, kind, and considerate. However, some experiences report issues. These include items being moved against specific instructions and problems with packing quality. Some boxes were not packed well, were half empty and crushed, or had items piled on top leading to breakage. Packing sometimes lacked proper paper between dishes. While some customers are surprised more wasn't broken, others feel the pack job might not survive a longer transit.
Harold and Javon and the entire team made this move so easy!! Thank you for being so professional and easy to work with!
December 2024
Our move went well. Brighton was polite and knowledgeable. We did have one issue in which something was put on the truck that we specifically said should not go. Other than that, all was good.
November 2024
North American Van Lines was timely, worked efficiently and just a great group of people.