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“Aubrey, was very helpful with my phone upgrade and kind and pleasant at answering all my questions. Not gonna lie, funny watching her poor soul waddle around pregnant, poor thing.”
“It is my sons birthday and Daniel the sale rep really helped be save money and discounts on my bill overall. I got a new iPhone 14 for my son. Very kind and understanding. He really help me get the most for my money. Thank to him and thank to Verizon.”
“Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?”
“I was having a major issue with my phone and various peoole have tried to help me with it. I came to the mall and Noah worked with me. It was tedious but i would have never gotten the issue resolved without him. Great customer service.”
“Great experience with very helpful staff that gave me plenty of tips and were friendly all the way. Charles Hooten was my sales associate who set me up and he took extra time out of his day to help me with every need I had. Would recommend this location to anyone wanting a fair shake at getting a good deal and plenty of help upgrading their phone or other devices. ??”
“Worked with Jayden at the store on upgrading our data plan to save money. He was very helpful and friendly. In the process he mentioned our phones were available for upgrade if we were interested. He explained the options and costs to us and we decided to take advantage of the deals going. We left happy customers.”
“Absolutely best experience with changing over from competitor carrier services and helping to make sure the device is working. Wish there was more than 5 stars for options. Ask for Deborah, she's the best with firstnet setups”
“Jessica is the best sales rep I’ve ever worked with. She makes everything so easy and is always helpful. It’s much better and easier than going to an actual Verizon store. I also own a small business and Jessica is my go to person for anything cellular!”
“I loved how they treated me very attentively, the girl Lucero was incredible, she gave me her total attention and until I finished everything I had to do, she let me go, the best cricket in Fortwayne, highly recommended”
“I came in this evening and Stephanie got me all hooked up with a new iPhone with a new line out the door with the quickness!!!!!!!! She was super nice and friendly. 10/10 highly recommended!!!!”
“I was in there this morning and the guy helping couldn't have been nicer and more helpful. I had a broken phone and I was able to buy a new phone and with his help transfer the data over. He was patient and nice and exactly what I needed!”
“this store was very helpful when I went into the store. the store manager was a great person to work with when going back to Cricket Wireless. the was very welcoming when I walked into there store”
“Dallas saved us from switching to Verizon this week with his top notch customer service. He was so transparent and thorough in answering all of our questions. Highly recommend!”
“We went to another AT&T store and felt like we were being lied to. We went right over to the store on Meijer Dr. and were treated great! Chad Burbrink was great. Took great care of us!”
“Ran in right at closing. That poor employee. I was a hot mess. Couldn't get my phone to charge. Spent $100 on a wireless charger at a big box store. The employee there was AMAZING!!!!! So friendly, patient, funny. Thats the ATT store I'll be going to from now on. Didn't catch his name but it was at 4:45 on a Sunday”
“I recently visited this store for a screen repair and to purchase a new phone case. The service was exceptional from start to finish. The staff were knowledgeable and friendly, quickly diagnosing the issue with my phone and providing a clear and fair estimate. The repair was completed faster than expected, and my phone works perfectly now. The selection of phone cases is extensive, and I found a high-quality, stylish case that offers great protection. Highly recommend this place for both repairs and accessories!”
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“Huge shout out to Heather who went above and beyond to fix my daughter's phone. From the first phone call to our last visit in store to set up the new phone and erase the old one to ship out, she was extremely helpful and patient every step of the way! Not to mention revisiting our plan to make sure it was the best one for us and reminding me to make sure my teacher discount was activated and giving me what I needed to make that happen. Thanks again for everything Heather!”