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March 2024 by Brad Jeffers
Jonathan helped me today with my new water heater and went well above and beyond anything I would have expected! Thanks for your help today! Lowe’s lost a 20 year dedicated customer and you gained a new one!
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March 2024 by skeets347
If you ordered online, ensure that you got everything before leaving or accepting. Items were missing on my order. Very difficult to reach out on the phone to that department since everyone is busy loading/unloading. However, I was able to contact someone in management who was able to locate items and arranged to drop off at my residence. Great way to fix the problem. Thanks
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February 2024 by Anonymous Anonymous
Over and beyond Jonathan the woman who was working in the front where the strip light etc. another man dark hair works maybe in the same department as Jonathan AWESOME ?? they were great I’m so appreciative also my son said the guy with the dark hair “he’s so nice” thank you guys so much!
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January 2024 by LaDonna S
Was looking for cat tower, small selection that needed to be assembled.
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January 2024 by James Marshall
Scott was great!
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January 2024 by Irish Bears
Menards on Illinois Rd is a great place to shop. The management is outstanding!
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January 2024 by Aye Idk
Working there 3 years and boy Favoritism is big..
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December 2023 by Justina Nicole
The managers do not care about the safety and well being of their team members. Menards as a company only cares about money, and will abuse their team members to get it. Team members will get fired for anything from the most asinine attendance policy, to trying to bring a complaint about their own physical or mental well being to the managers of the store. I highly recommend you don’t work for this company.
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December 2023 by Delaney Jensen
As a previous employee, Menards is a complete joke. The management lacks in several aspects. They do not care for employee safety, wellbeing, or just overall health whether that be mental or physical. Management also only cares about their money, safe handling of cash, or the cash room is more a priority to them than safety of their employees. Several employees have had very bad encounters with guests interacting inappropriately towards them, and they refuse to do anything (stalkers, being followed home, and other incidents). They will also find any excuse to fire hard working individuals, for no exact reason. While the job paid fairly well, it is not worth being treated like you are less than human, and being disrespected.
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December 2023 by Joe sisco
Always has great service and a large selection of almost anything from food to furniture, tools to clothing.
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December 2023 by Zane Vorhees
I loved shopping here. It was my favorite experience to date. The friendly environment. The clean store. Friendly staff. Everything was exactly what I would want from my DIY shopping experience. Up until recently. It has come to my attention that the friendliest and most kindhearted employee, Bruce, was fired. How could they do that? Bruce was loved by all. He could do no wrong. He knew me by name and made my shopping experience 11/10 everytime. It truly baffles me that any one of the higher ups would do this? It shows how incompetent and out-of-touch they are. I will no longer be shopping here until they reinstate Bruce. #justice4bruce
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October 2023 by Bean !
Lots of different products. Tools, clothes, food, house supplies etc. The only thing I wish is that they had a self checkout, it would make this store a very quick trip!
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August 2023 by Brandon Pierson
The lady who rang me up in returns was friendly and efficient. However upon checkout at 3:36 pm on 8/8/23 it seems cashier Steve could use some customer service training. Nothing worse than spending your money somewhere and the person at the checkout is just a j**** Do better Menards.
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July 2023 by mi bowouser
It's okay, they don't have the sale item discounts they used to have. Now it's just 10% across the board. Why not just lower the prices on all items and do away with the 10% so called discounts.
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June 2023 by leann grant
Illinois Rd- Ft WayneMy husband was there at 930 this morning. Would have been nice if he would have had help loading 48- 18ft deck boards. He was told they would help him or we would have brought someone else. 2 guys standing around talking while he loaded the truck. Thanks guys, appreciate your help!