JCPenney is a large retailer offering apparel, home furnishings, and beauty products from national and private brands. The store features doorbuster sales, clearance sections, and spacious aisles. Customer experiences with staff vary; some employees provide outstanding, exceptional service, while others are described as rude. The store's signage, particularly for online order pickup, can be difficult to locate and is not consistently oriented, leading to confusion. Directions for pickup are not always clear in notification texts. The in-store salon receives praise for quick and precise service. Overall, the store provides a wide product range and good values, though service and signage consistency can be improved.
Man at the jewelry counter was on the phone and was looking at wall So we left
February 2025
Buying clothes for the granddaughter hard to find sizes but we did find what we needed without breaking the bank
February 2025
This is one of the few places that you know you'll find a dress for your young lady. The selection was so-so but it's not quite the Easter and spring seasons yet. I'll just say JCPenney is an old reliable in shopping for your daughters and wives fellas.
