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December 2023 by Britton Burkhart
Custom RX has been great. They have raised the bar for what a customer should expect in their personal experience with a pharmacy. Not only are they a specialist in the medications they offer, but the individual personalized service can’t be matched. When my wife needed progesterone injections during her pregnancy, I was uneasy with my ability to administer the injections. Austin really put me at ease and explained everything in a very detailed, yet easy to understand manner. I really felt he dealt with me as if I was his own family. Can’t say enough good things about Custom RX and their staff.
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December 2023 by Cornelius
Really cool store. I wish they had something like this in Chicago! An eclectic mix of goodies. Was particularly impressed by the Creatine selection and proteins available. A must visit if you want to get an wellness edge!
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November 2023 by Patti Baals
Ft Wayne Custom Rx has the best customer service around! Not only are they kind, friendly, and professional, but they go out of their way to point out any changes, even before I notice them! Ft Wayne Custom Rx was especially helpful this week when they detected a change in what my doctor had been prescribing. They texted me, asking if the new pill was what I wanted. It wasn’t. I was able to clear up the mistake with the doc’s office and pick up exactly what I needed in one quick stop from Custom Rx. When I arrived, the pharmacist let me know that my compounded medication had a new look, but was exactly the same compound that I had been taking all along. The folks at Ft Wayne Custom Rx really take the time to do the job right! Thank you so much for anticipating my needs, Ft Wayne Custom Rx!
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November 2023 by Kay Bixler
Fort Wayne Custom RX is unlike any other pharmacy. The staff of three pharmacist and Paula RN continually advance their knowledge of medicine through compounding to better serve and share information with their patients . The entire staff are friendly and strive make each encounter with you a personal, pleasant experience. I always enjoy stopping in to shop the store for the best OTC products available. Because of FWCRX, health care for patients in the Fort Wayne area continues to improve because of their dedication to excellence and service.
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October 2023 by Heidi Rudolph
I'm so pleased with Fort Wayne Custom Rx! I picked up thyroid medication for my cat Bella, and they put it in a topiclick micro pen. It's so easy to use! Thank you so much for the outstanding customer service!
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October 2023 by Yvette Luster
I absolutely LOVE Fort Wayne Custom RX! I have been getting custom prescriptions filled for several years. The pharmacists are kind and knowledgeable about ALL medications. They are always open to questions and suggestions for supplements. The supplements are the highest quality with no fillers. The staff is amazing. Customer service is excellent. I like that I can communicate with them through the RX app, if I am unavailable to call. Fort Wayne Custom RX feels like family and I appreciate all of them. I must say that Austin has never met a stranger! You will know what I mean when you meet him.
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October 2023 by Emily Neuenschwander
Custom RX is the best pharmacy! Everyone is very knowledgeable and ready to answer any questions. They have a great line of vitamins/supplements and lots of different products you can’t find at the big chain stores. They treat you like a person and don’t make you feel like an inconvenience or rushed. Definitely check them out if you are looking to support local.
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October 2023 by Emily French
Austin Hartzog is just fantastic at what he does! Extremely knowledgeable and beyond helpful. I trust that I'll be taken care of any time I talk to him, and it really shows in his friendly attitude towards everyone I've seen/heard him interact with! An extreme asset to the team here at Fort Wayne Custom RX. Wish there was an option for more stars - 10/10 recommend Austin!
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October 2023 by Catie Manning-Ewald
Custom RX is my one stop go to for supplements. If I have questions or need something specific they are ALWAYS willing to take time to ensure I understand or am taken care of. They are wonderful!
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October 2023 by Brooklyn Norris
I love Fort Wayne Custom Rx! They have really good smelling soap and cute hair clips. Right now they have pumpkin spice popcorn that’s so good!!!!
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October 2023 by Joshua
The staff is very knowledgeable. Every time I’ve called them, they have taken the time to explain how a medicine works and are very straight forward throughout the process of explaining. I find this very important it todays day and age of medication and I personally like to know all of the facts before I start taking a new medication. If you’re looking for a knowledgeable pharmacy who will take all the time you need to explain how a medication works, then I highly recommend Fort Wayne Custom Rx.
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October 2023 by KATHLEEN OCONNELL
I have been a client of Fort Wayne Custom RX since the time that Greg was dispensing in a space the size of a closet. Over time he has built an extremely impressive business of compounding medications and offering supplements I cannot get easily anywhere else and I know are from reputable, quality sources. Despite how busy he is, he always takes time to answer questions. I am a loyal customer because of his integrity and high standards.
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October 2023 by Andrew Smith
Dr. Hartzog helped us find the perfect supplements that worked for our family. On our next visit, he even followed up to make sure we were satisfied. We will continue to use Fort Wayne Custom RX for all future pharmacy and health needs. I would highly recommend.
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October 2023 by Alexander Wharton
The pharmacist at Fort Wayne Custom RX are extremely knowledgeable and very professional and friendly. They do a great job explaining their products and make sure they answer any questions you may have. I would highly recommend them for your pharmaceutical needs!
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July 2023 by Katie Mainz
They didn’t even bother to call or text me once my prescription was as filled. Waited around all day for nothing. Now I won’t be able to get my meds until 5 days after it was called in. Never using them again.
