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November 2023 by Jon Bone
Discount tire provides exceptional customer service. They are professional, courteous and helpful. Their waiting area is comfortable and clean. Jon was very helpful in helping me pick new tires and wheels. They made time for me without an appointment and I was on my way in just over one hour. Great job, Discount Tire; I recommend you to everyone.
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October 2023 by Nick McLay
I have been looking forward to writing this review. Such a breath of fresh air in an overly-crowded tire store market. We have been loyal to another brand in the area spending thousands of dollars on tires and services with them every year. Unfortunately, we bought their terrible "warranty" that never seems to cover anything. Also, you get a flat tire and call them they tell you they will try to fit you in today, maybe tomorrow or you can set an appt for days form now...FOR A FLAT TIRE?In desperation, I stopped in Discount tire. They fixed my tire then refused to charge me! They asked me to come back to them when we need our next set of tires. I already have! These people are unfailingly polite, in the few times I have been there. They have also been acommadoting and eager to provide great service. Really impressed. You can't go wrong at this branch of Discount Tire. Keep up the great work!
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September 2023 by Brianna Goldsmith
They estimated one hour for four tires to be changed mounted and balanced what I told them and NASCAR to do it faster they had a done in 15 minutes
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September 2023 by Elliott McCrory
This tire store has been my go-to tire place for about 30 years. They seem to have great prices, and (of the three DT franchises I have visited in Illinois an Indiana) the staff has been great.I've bought 6 sets of new tires from DT thru the years, and half of those were off the shelf (like today) and the other half were special order. But "Special Order" each time meant that they got them from another DT franchise in a neighboring community. That's a great business model. Once, in IL, they sent a worker to another store some 30 miles away to get the tires for me that day.Plan your visit, though. If you think you're going to get in and out quickly on a Saturday morning, you're probably wrong. But they have an online appointment thing on their web site - that seems to help a little when they are busy.Once, 10 to 12 years ago, I thought the best deal was at another store (the one that sold house kits from their mail order catalog 100 years ago, "S-R & Co.") - that was terrible. I'll never made that mistake again.
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August 2023 by Stephanie Gibson
I wish there were more stars to give. After going to 4 different tire places, Discount tire has been the ONLY place to be able to get our tires off of our 20in rims!!! Cade hands down deserves praise. Him and his coworker ( didnt catch his name) worked extremely hard to get our tires switched out. They got us right in and finished the job!!! Thank you!!! After trying for two days and multiple different places we now know to bring BIG tires and RIMS to DISCOUNT TIRE !! Big thanks!
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August 2023 by Nick Kitsos
FREE tire repair. Previously purchased tires here. Today I found a nail in one of them. No problem, discount has my back. Go there and I'm out sooner than the given time.Easy as promised at the time of purchase a year ago. Nice facility and Meijer is across the street.
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July 2023 by Sheila
The staff is always professional and friendly. They did a great job and went above and beyond on our complimentary tire rotation.
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June 2023 by Christopher Clabaugh
I called Discount Tire and spoke with Jon, who is the manager of this store. I ordered a set of tires after Jon helped me navigate through the different tires available for my particular rim and type of vehicle. The store had my tires ordered and at the store in about a day (very odd size tires so they don't keep them at the store). I went in for my appointment and was treated very respectfully by the whole staff. This was at a time where they weren't super busy, so they prioritized my installation and had 4 or 5 employees working on it. I can say that I have been to other, nameless, tire stores and they only have one employee working on the tires, while others stood around distracted. I was in and out of the store in less than 20 minutes. I was prepared to stay for an hour or more because of past experiences with other stores. I had a family member recommend this particular store and location because of their great experience. I must say Jon and the rest of his crew did not disappoint and went beyond any expectations I had! I would recommend this Discount Tire location to anyone who needs new tires, especially if you need special sized tires! They also have great financing options, which is a bonus! (12 months same as cash)
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June 2023 by Jeri Childers
DO NOT USE THIS COMPANY ‼️What a very bad experience dealing with these people. I got a flat, a flat tire, no big deal....but this, this was an ordeal. First of all, when you have an inexperienced employee..meaning new, the MANAGER did not make himself available to help him.....OK, the tire needed to be replaced..I get it. They refused to put the donut on (which has never been used) because the car was to "OLD" ‼️ Sooo, pull the car in the parking lot, loosen the lugs, so we can get the tire off. They refused to even put air in, so it's sitting on a brand new rim...with a flat ! So when ask...THE MANAGER.. proceeds to scream at my guy....WHY ??? because we didn't buy a tire, they're not going to give good customer service....they even refused to let us change the tire on their lot....WOW ? #NOT GOING BACK
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June 2023 by Jacob Rapp
First thing I would like to say is a had a great experience today at Discount Tire getting my car serviced, John and the technicians were great. But there was some lady in there just absolutely freaking out for no reason, there were clear reasons as to why they couldn’t fix her flat and when they gave her a solution, I guess she just couldn’t handle it.
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June 2023 by Julie O'Connor
John at the desk was awesome!!! He submitted the fleet information and within an hour I had new tires on!!! I was expecting to make a future appointment since it was right at their closing time.Highly professional and outstanding service from start to finish. This is my new go-to tire shop! Thank you to John AND the tire technicians.
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June 2023 by Jared Poiry
I am so glad that my father told me about discount tire twenty-some years ago, this is by far the best company model that has ever been. I always get great service, good pricing, excellent service and support Nationwide. If you're not sure, I assure you, Discount Tire is a national treasure.. saved me more than eight times in the worst of conditions.
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June 2023 by Mike DuPuis
The facility is brand new so it's clean, and everyone there is professional and courteous.The set of tires that came off the truck were recommended by Independent garage and we're just a little tall, they always rubbed on the chassis. These tires I bought today fit much better.Thank you discount tire
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May 2023 by Nicko B.
You got to love this company !! When getting your tires worked on for FREE - I will always buy new tires from them and that's been since 2012
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April 2023 by J B
I used this location for my 2011 Camry's tire rotation for the warranty until I got rid of the car (5-star). Last fall I used the tire light check service for my 2020 Camry (5-star). This morning I had a flat tire and went here. I was told I had a nail in the tire and would need a new one. When my service was completed the young man came and got me. (So far 5-star). I was told that my keys were in the cup holder (-1 star). As I walked to my car, I noticed the driver's door was left wide open and the driver's window was completely down on a rainy day (-1 star). At the time it was drizzling with dark clouds rolling in.
