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June 2024 by Bean !
Second CVS location that I have switched my medication to. Absolutely terrible location and never has my medication ready on time. One of my medications had to be ordered because they did not have it, why has it taken 5 weeks for you to have it? I STILL have not received my medication as I am typing this. Medicine is something people NEED and most cannot live without, if they run out if can cause problems. They do not care, they don't answer the phones and you are always speaking with the robot. This location is just as bad as CVS on Getz Rd. I seriously wish I could send my prescriptions to Meijer or Kroger because the CVS locations around here are so terrible.
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May 2024 by Kaleigh Ordway
It felt like we offended them by being there, they were very rude and dismissive and didnt answer any questions we tried asking or ask us if we had any questions. They just kept snapping at us the moment a sound came out of our mouths midword. My medicine is very necessary for me to not get sick and end up in the hospital or dying and i feel like they couldnt have cared less if i got the right medicine or the right amount. The pharmacists all avoid even looking at you when you try and get their attention and yhe people at the counter are very condescending and waspish. I will never be coming back to this CVS and honestly may never use CVS again at all i felt bullied and hurt and about in tears when i left.
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April 2024 by Brad Caywood
Have been helpful with getting prescriptions filled.
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April 2024 by Daniel H.
Thought the reviews on this CVS might have been blown out of proportion but I just got home from the 2nd time I've ever filled medication at this location, lo & behold I have the wrong amount of medication in one of two total bottles. I also asked a simple question at the counter & was treated like I had grown a second head by the three people it took to answer it. Try the Walgreens across the street - they're much more accommodating.
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April 2024 by Clayton Brundige
The pharmacy refused to fill a prescription we sent there due to the insurance not covering it . We informed them we were going to pay for that and they still refused to fill it saying they can’t . Extremely unprofessional and complete disregard for human health .
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April 2024 by Ronald E. “Ron” Dierckman
Just your average CVS
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January 2024 by Dustin W
I am really struggling with this pharmacy. It’s an ongoing issue always one thing after another. Today I sent a refill in at 8am from the app (as they suggested). I arrive 1:20p and I’m told they are going on lunch and I’ll have to wait. Well I’m on my lunch break and they close before I get off! Normally not a big deal, however time after time it’s always something. Lost medication, ride customer service at the window, I’ve been yelled at by a tech. I’m lost for words. Completely not customer friendly.
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January 2024 by Selene Argenti
AVOID AT ALL COSTS. This CVS is the absolute WORST. God awful customer service. Switching back to Walgreens even though it’s so much more expensive. Don’t care! Walgreens is FABULOUS. Walgreens has EXCEPTIONAL customer service. CVS customer service is an utter NIGHTMARE. Had a Pharmacy Tech try on multiple occasions try to switch my prescriptions to a drug that I don’t have a prescription for, including one I’m allergic to. Tech ignored me when I repeatedly said I can’t take that. Rude, obnoxious, wildly incompetent. I tried because it’s cheaper and on paper seems like a good idea, but I can’t handle it. Never again!!
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January 2024 by Mike Davis
This is the worst pharmacy technicians I have ever encountered or dealt with. The drive through techs are even worse. Both younger blondes are rude and very disrespectful. Extremely sad and I will be transferring my scripts to a different CVS
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January 2024 by Steven Herzig
The worst Pharmacy I have ever experienced in my entire life. The staff is rude, apathetic and uncaring. I have moved my entire family's prescriptions to another company. Unbelievable CVS.
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December 2023 by Lisa F.
Amazing speed. I filled a script on Xmas eve for my son & it was ready for pickup before the prescriber dismissed us. Just submitted two orders for covid tests via my insurance and they were filled within minutes. Great job, CVS! Appreciate the quick work!
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October 2023 by Alicia Nyambwa
Staff is spread to thin. I go to pick up my daughter's pain meds and antibiotics after oral surgery. Told it would be 30 mins because the pharmacist has to do the narcotics. I get it. I wait and come back in 40 mins. Pharmacist tells me it's another 30 mins. WHY? Because they scheduled so many back to back vaccines that she couldn't get to any of the scripts that required her. If you're going to schedule all these vaccines, you need to make sure you have enough staff that can do them so thar the only pharmacist is tied up for long periods of time with vaccines. Be clear with my comment, this is regarding staffing in general. The staff there are great people and do the best the can, but they need more people, especially if you're going to be adding services beyond just filing scripts.
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July 2023 by Ellie D.
Overall I'd say this is better than your average CVS in terms of cleanliness and organization. It's a lot easier to find items since the renovation and the minute clinic looks great.They are very short staffed however and sometimes you can feel their frustration. The wait has been long even with an appointment. They're doing their best but I hope they get more staffing to improve customer service and satisfaction.
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June 2023 by Nancy Smith
Their pharmacy hours are wrong!
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June 2023 by Danielle M
Terrible customer service and very unprofessional staff. Would NOT recommend.
