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June 2023 by Google user
Prescription not ready on time. Then, not ready when promised. Then, can only get 2 of 3 and didn't contact me regarding not having the 3rd. Finally, show up when told and not ready. This location is becoming a joke. Had to make my own call to another CVS for the 3rd because they wouldn't.
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December 2022 by Klee Shwe
This place is a scam. We made an appointment to get flu shot and the website stated that it’s free, however, when we came to the appointment and checked in, the pharmacy front desk told us it is not free. The whole store also put up FREE flu \\u0026 Covid-19 vaccines sign everywhere. I asked if it’s not free then why do they put up the free sign everywhere, and he was like this is how America works.
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September 2022 by Jessica Willman
Awful pharmacy. Have been using them for a while with issues, but only minor. Now, trying to get my husbands medication and it taking WEEKS. His doctors office and I did all the leg work to get the information they needed to fill this medication only for them to tell the doctors office “we don’t have time to run the codes” for the insurance to release and approve the fill. Insanity. That’s literally their job. Our docs office made it so simple and handed it to the pharmacy to wrap up and do what only the pharmacy can and they refused. In the meantime by husband is on the verge of seizures and having to go get samples to keep them at bay. Poor customer service. Going to Kroger
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January 2021 by Michelle Wassen
Nice cvs
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December 2020 by Steven Guyse
Easy to get money on my card.
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October 2020 by Chad H.
Went to get a COVID test scheduled for 3:50. I got in line in their drive- through pharmacy at 3:45. Six cars long. When I get to the window at FOUR TWENTY FIVE I'm told it's past the fifteen-minute appointment window. So because they can't process six orders in forty minutes somehow I get to go without. Lady at the window lamely tells she can schedule me to come back tomorrow. So I can wait in another long line and get denied again? I think I'd rather go somewhere where they are competent, thanks. Can I take that one star off?
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July 2019 by Andrea B.
Worst customer service in Fort Wayne, Indiana! If you can go to a different pharmacy, please do so. Save yourself the headache of dealing with rude, lazy, and unprofessional staff. Don't believe me? Just wait until you go there
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February 2018 by Miriam Morgan
The pharmacy staff is friendly and helpful. The store is feeling very worn and dated and not well cared for.
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December 2017 by Steph Rion
I've used this pharmacy and store for about 4 years now. Sometimes I have to wait to be helped at the counter but the staff is always friendly, and the pharmacy team is very knowledgeable, helpful and fast.
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November 2017 by Jenna Turpin
Tried to call 10 different times to refill a prescription during open hours and no one even answered my call. No voicemail box. Nothing.
