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November 2023 by Young Love
All I need is a simple jump. I was told there's no workers or techs there that day. Sounds like they didn't want to come into the Pilot lot the way referred me to Kenworth.
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June 2023 by Barbara Klipsch
We took our motorhome to them to get fixed like we have many times in the past. Discovered the injectors need replaced. Estimate given to us was $7,000. We authorized them to replace the injectors. When we picked up our motorhome, the bill was 8,000. They replaced a different part with no notification to us or authorization from us. Very shady business practice. Don't do business with them.
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April 2023 by Matt Prough
They're slow backed up can't get you in for about a week good luck
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April 2023 by Blake Justice
Shane and his guys are great, professional, respectful and knowledgeable. They worked with me the whole time my truck is their shop, constantly kept me update to date with what was going on. Great customer service, highly recommended!
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January 2023 by Naing Soe
Thank you to Shane, Todd, and Phillips for helping me get back on the road. Very friendly service and made it right when issues occurred. Merry Christmas and happy holidays!
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October 2022 by A Smalley
Excellent experience for service on our motorhome engine. An unexpected snow caused a problem with our slide covers... these guys helped with that too. Careful about tracking dirt going in and out of our coach. They wear disposable booties while inside. Mike was our technician.
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October 2022 by Mark Elias
Red engine light came on while traveling through Ft. Wayne in our Motorcoach. They were very understanding of our travel schedule and were able to get us in that day.Unfortunately it was a Friday and the DPF was plugged . The part arrived Monday morning. Jereomy our tech. pulled the coach In and got to it right away. We added generator and engine routin maintenence to the list and were out by 2pm. While doing the work Jeromy noticed an air sound (leak) he traced down to a cracked 1.25 in rubber elbow cracked. He replaced that also I don't think our coach ever ran this hood. Jereomy has texted me three times to check on us and the coach. In my life I have never seen this level of customer service. Cuddos to Cummins and especially Jeromy.I will travel out of my way to go back.??
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December 2021 by Van Snyder
After having my generator worked on at camper service places, paying several hundred dollars and when on the road still having problems. random non starts, sometimes it would start and run fine, others it would start and die in a few minutes, other times, non start for a day or so.I took my roadtrek camper to Cummins, they pulled it out, disassembled the generator and found 2 major problems and a couple of minor ones. Not the cheapest place, not the fastest place, but now it starts every time, never dies on me. Worth every penny they charged, and worth the wait.I am so happy to have a generator I can depend on now. Thank you guys at Cummins Onan!
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September 2021 by Vanessa Story
They fixed the generator on our truck. They did a great job!
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July 2021 by Daniel Steckel
Can I say enough good things about this service center, especially the service manager Brett and our mechanic Jeremy. Brett got us into the shop right away and Jeremy diagnosed the problem and got us back on the road quickly and at a very fair price.
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January 2021 by Jaye Rebman
I was treated very well .the parts counter man was very helpful in getting me the right part for my generator
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September 2020 by Kenny Parsons
This is a great Cummins!!!!
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August 2020 by Shane Horn
Great place, got me fixed up and on the road in about 4 hours, and charged me a fair price.
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July 2020 by Dejan Jovicic
KW estimated $1300 for replacing DEF temp. sensor on my W-900L.This people get it done for $750.Definetly this is place to fix your truck.
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July 2019 by Gabriel Chirea
I forgot the name of the mechanic but this is the best place that I got my truck fixed ,super fast and cheap too!!!
