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August 2023 by Tatiana Neer
I have shopped at this store quite a few times. Every time I go in the articles I am looking for are either "out of stock" or "we don't carry that". Online stockinformation is always incorrect and not up-to-date. UPS facility service very limited. Clerks told me I would have to go to a UPS store across town. They apparently aren't aware of the main UPS facility close to our neighborhood. I won't waste my time shopping here, I will unfortunately have to shop elsewhere out of the neighborhood for hardware needs.
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August 2023 by Kenn Rollins
Great service from great people. Unlike a big box you don't have to traverse miles & miles. Much better quality!
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June 2023 by sabrina lombardo
Zero stars for Mark. I came in with my fiancé to get spare keys for my van and some screws. Got the screws and went to the key counter where he seemed immediately annoyed. Asked for two spare sets (one key for the door, the start, and the aux battery door). He acted as tho it would be impossible to make them and then was like “I ell these may work” and after sensing his disgruntled attitude, told him he didn’t have to worry about the aux door battery key. He didn’t respond and continued to mumble to himself and then after he made the spare door and starter key, he actually THREW the baggies with them inside it on the counter towards my fiancé. As he was wrapping up and in the same seconds he was doing that, I was asking if they happen to carry the same kind of battery that was in my Nissan car key so I could replace the dead one at home and he said “well I can’t see it” all as I was opening the back of the key. My fiancé said “with that attitude we’ll get them somewhere else” and grabbed the van keys he made and we headed to the front counter where this lovely human named Al apologized for our experience and was super kind enough to even try to look up the battery for me but we just wanted to get outta there. This is the second time he has made my experience uncomfortable and this time I’m just grateful that All was there to save the day with a positive attitude.
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April 2023 by Jane Huntley
Great store. Helpful staff.
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February 2023 by Christina Suarez
Had the greatest experience with Alex! He’s a great guy who is always willing to help and answer all of my many questions! He’s been my go-to guy after a couple of bad experiences with Mark. Alex definitely takes care of his customers with patience and grace (hard to find nowadays). 5 stars are only for Alex!
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December 2022 by David Current
Absolutely friendly and helpful staff. Great selection! Great location. It is hard to get out of the parking lot if you are turning left during rush hour. So just plan to turn right out of the parking lot and go around the block if you need to go left.
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October 2022 by Jeffrey Hecke
Always a staff member to help find what you need nice just to be able to bzy indvidual bolts screws washers excetera instead of a 30 dollar case or pack like at Lowes ..
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September 2022 by Kasket
I came in looking for some hardware and a gentleman with white hair and glasses was being rude with me. He said I didn't know the difference between a screw and a bolt in a tone I didn't appreciate.
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August 2022 by Darkest Love
Friendly staff, average prices, decent selection for the size, overly helpful. Great neighborhood store in a small town vibes. I'm a regular and they remember me and my bf and what we're buying/ need help with when we come back in.
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July 2022 by Kig V2
Two employees--a guy with medium length brown hair and a girl with black hair tied up--went above and beyond helping me several times, helping not just me but several people all over the store as they were very busy. They gave a lot of care, time, and patience for a pain in the butt issue I had, offering several solutions and explaining to me different parts, and were very friendly and personable. These two deserve a raise!!
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June 2022 by Jonathan Frincke
Amazing service every time. Thank you, Alex!
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April 2022 by Michele
I love this neighborhood hardware store. It's rare that they don't have what I'm looking for. They are kind and helpful. I will always choose Do it Best.
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November 2021 by Erin Aycicek
The employees there are always so helpful..especially if I don't know what I'm looking for ???
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November 2021 by Siksinaattsi Vulpe Si_Vu
I was here about four days ago Buy a boys ax for my son. Price was nowhere to be found and then it was the only one of its kind.. end up being the most expensive X even though there are better equipped access for less bought it anyway because it fits my son very well. It was not sharp and came back to get it sharpened got charged six dollar fee. Three days later I’ve been waiting on somebody to call me to let me know my acts has been sharpened I walked in on a limb and it was still sitting on the table with the same person that found the code for the acts the same person that acts super nonchalant about everything in the store The guy that access if he does not want to be here and getting ready to clock out and never did his job. Mr. Shane… Thank goodness Mr AJ got me taken care of that day without problem with the most courtesy and kindness but the reflection of Mr. Shane has lost do it best a customer. Best regards Alexandria Calbert
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September 2021 by Jordan Nix
Alex is a legend of almost mythical proportions. Senior management material.
