-
January 2024 by Nicole B.
Amazing staff! Ask any question and they know exactly which aisle! I was often guided to the location when I wasn't totally sure of the item I needed. They were incredibly helpful with great suggestions! The store is so well set up and fully stocked and the prices are great!
-
December 2023 by Drake Schmidt
Locked people out of its doors 2 hours before it was closed on a Sunday told me to go away? Never have been treated this way before at a do it best
-
October 2023 by Bruce Rowley
I had way above assistance from Kim. She intercepted me while heading to screw bolt . She found what we thought would work so she grabbed a screwdriver and we headed out to put the piece on my Jeep. It was perfect. She did the engineering.Thank Kim,Bruce Riwley
-
August 2023 by Varun Somani
Kim was awesome with the customer support! Amazing!
-
May 2023 by Jenn B.
Super friendly and helpful staff. They did a great job screening a couple screens, as well as making repairs to a couple that were broken. Quick turnaround. Very helpful when you just need a couple parts quickly for miscellaneous home maintenance.
-
May 2023 by Craig Sikes
My apologies to the person whom I flagged down to help us find the Minwax Paste Wax. Had I known how to find the aisle where it is stocked, I would have never interrupted you from your errand to have to help me. Apparently, when we found that Connolly's had one in stock on-line, we were to have checked for its location (not listed). That brought me to request someone to help me that was familiar with the paint department. You were not and took offense to a repeat request. You suggested that that person may work Monday through Friday. Interesting that Saturday is a popular day to shop for those weekend projects. But, you stuck with it and found its' location. Thank you. Again, sorry to have put you out. At this point, I have to suggest that you take a tour of Patterson's Do It Best to see Customer Service at its Best. I never have to look for help when I go there - they are knowledgeable and eager to help, always! I would shop there as my preferred store if they were to open a store up here.
-
May 2023 by Billie Johnson
When I made a quick stop to pick up a few items I was greeted by Ethan who was working the register. He was so bubbly, friendly and helpful. I could hear him talking to customers while I was shopping and he just made me smile. When I was checking out we chit-chatted & he complimented my outfit. I asked to speak to the manager whom I told "Ethan is fantastic! I've worked in cust service my whole life. And he's like a walking ray of sunshine". I love it! I will be back just because if him. I see Employee of The Month right there! ?
-
March 2023 by Melissa Yoder
I just want to reach out and tell everyone how truly amazing and special the people who work in this store are! my daddy collapsed in the store on February 23, 2023. Everyone in there stepped up to help him and even stay by his side, make sure he had all his belongings and call my mother. He was alone in the store when it happened and we live an hour away and they stepped up and supported him the way family would. This is why you shop local, because of people who truly care about their customers
-
January 2023 by John Dorrill
I called looking for a hard to find elbow for plumbing.They went way out of their way to help me.Kudos to Brad and TomThe customer service here is OUTSTANDING!
-
December 2022 by Cassie H
Great experience overall. Highly knowledgeable staff, very willing to help you find solutions to any issues you may have or brainstorm alternative. You can rent carpet cleaner, and tools. And I even rented a box truck! Whata place!
-
September 2022 by David Bleke
Love to support local when I can. Friendly staff always trying to help whenever I walk in. Great place to grab something quick but not alot of stock for assortment hardware kits. Best place in town to buy your Weber.
-
September 2022 by Kyle Dudgeon
Great service with high prices to match.
-
August 2022 by Kenneth Dunn
Not always the biggest selection, but far more convenient than the big boxes
-
July 2022 by Christopher Levitt
Love this hardware store! They are so helpful, and if you don't know how to do something they will tell you how to do it.
-
June 2022 by Derek Shaffer
Answered all my questions even asked a couple extra to see if it bothered the employees . If it bothered them they didn't show it. Great job everyone
