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August 2022 by Roki Ya
I went to withdraw money but the ladies didn’t give me the full amount of moneys as I ask and left some. And she didn’t even count the cash. So I came back home and count it but some of the cash is left with her. As soon as I noticed that there’s some cash missing, I rush to the bank as soon as I could. When she saw me she didn’t tell me that she has some cash left with her but ask me how can I help you so I told her the money that she gave me is not a full amount that I withdraw than she was like oh yeah I was forgot and didn’t give you the other half. She told me that she thought I was gonna come back and get it or she will put it back to my account. But the cash is with her still. I am Asian so she thought she could try to lie to me.
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August 2022 by Gabi
There is literally no building here just an atm at a gas station where did those pictures come from lol
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February 2022 by Glen Ossey
Chase has gone downhill. Trash bank
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December 2021 by L
I have had the same bank account for 30 years with what is now Chase. During the pandemic, Chase has taken $12 fee out of my account for not having enough funds deposited into my account. They have refunded some fees, but why would they be charging customers during a pandemic??? I have been sick, my household has been struggling, but Chase is just a corporation that doesn’t care about lifelong customers. Chase only cares about making more money for corporate. I originally signed a bank account contract that stated I wouldn’t be charged monthly service fees. Chase can’t find my paperwork and doesn’t care to look for it. I’m canceling my bank account finally. My fiancé will be as well. This is a new era with plenty of new banking companies that do not punish their customers for going through a hard time in life. I will be sure to spread this information to as many of my friends and family members as I can. People are tired of being treated terribly by large corporations like Chase.
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November 2021 by nin phyu
Called customer service line to speak with an agent...Ridiculous! I was on hold for almost 3 hours to speak to a representative and at the end no one answer the phone call. I wish I would give less than 1 star
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November 2021 by Mike S.
There customer service stinks The keep passing you around on hold They are hard to understand
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September 2021 by nAY wEeZy
I went to withdraw money but the ladies didn’t give me the full amount of moneys as I ask and left some. And she didn’t even count the cash. So I came back home and count it but some of the cash is left with her. As soon as I noticed that there’s some cash missing, I rush to the bank as soon as I could. When she saw me she didn’t tell me that she has some cash left with her but ask me how can I help you so I told her the money that she gave me is not a full amount that I withdraw than she was like oh yeah I was forgot and didn’t give you the other half. She told me that she thought I was gonna come back and get it or she will put it back to my account. But the cash is with her still. I am Asian so she thought she could try to lie to me.
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August 2021 by Jonathan Moore
I have been using Chase bank for years and recommended the bank but not this location. Made an appointment with a banker and had to drive an hour to this location which was the closest. They changed the day and time to a day earlier then canceled at the last minute as I was driving to appointment. Complete waste of time, energy, and gas.
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May 2021 by Armando Orozco
Jen was super helpful couldn't have asked for anyone better, had a huge issue and she helped me out without hesitants , thank you so much Jen
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June 2020 by Rhonda Englehart
They Never pick up the phone
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May 2020 by Green Eyes
They Never pick up the phone
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March 2020 by Alex Linsenmayer
Undoubtedly the worst bank you could choose to do business with. Here’s my timeline:
